I can’t figure out if my new Empire Tech IPC-T54IR-AS S3 is DOA or if I’m just a dummy. I just purchased it new from Empire Tech Andy on Amazon.
The camera’s setup web page does not load at the default ip ( ) and there is no visible indication on the camera that it has power. Is there anything I need to do besides just unbox it and plug it into a powered Ethernet port?
Here’s what I’ve done so far:
The camera’s setup web page does not load at the default ip ( ) and there is no visible indication on the camera that it has power. Is there anything I need to do besides just unbox it and plug it into a powered Ethernet port?
Here’s what I’ve done so far:
- Plugged camera into my PoE switch. The switch UI shows that the port is up, has a 100M connection, is sending power, and reports a MAC address for the camera. My switch UI does not show device IPs.
- Configured the Ethernet interface of my laptop to a static IP of 192.168.1.10 and plugged it into my PoE switch.
- Tried to browse to . Crickets. Nothing found. Also nothing comes back when I try to ping this address.
- Swapped around cables to makes sure everything was good. No change
- Created a new 192.168.1.0/24 subnet on my router, plugged a spare dumb switch into that and plugged my laptop and camera into the switch. The camera is powered now by a UniFi PoE injector.
- Tried to access the camera again at the default IP - nothing
- Set the laptop to DHCP and confirmed that I get an ip in the 192.168.1.x range.
- The laptop is visible in the router clients table. The camera is not. Checked router (pfsense) logs to see if I can find the IP or MAC address if the camera showing up. Nothing found.
- Moved camera and laptop back to the PoE switch and repeated the whole cycle a couple of times.
- Banged my head against a wall.
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