Hello all, first time updating and completely new at it. Trying to update my new IPC-HDW5231R-ZE with the general file(camera without the logo) and for some reason It doesn't want to take the file, it'll just stay at the "Transmitting files..., please don't leave this page or close the browser.. " with no bar moving. Any idea why?
One minor problem I found when I updated to <Genral_IPC-HX5X3X-Rhea_Eng_NP_Stream3_V2.800.0000010.0.R.190807.bin>. When I turn off/on IR for a profile it turns off/on IR for the other profile.
First found this out when I noticed that one of my LPR cameras ( a HFW5231E-Z12E ) and another camera ( a HDW5231R-ZE) did not have IR turned on at night. This was after updating the camera, resetting it to defaults, and re-entering the camera settings. I went to the night profile and turned the far IR back on to 100%. Double checked the day profile and it was also at 100%. Turned it off and looked at the night profile. It was also off.
This is repeatable for any of my 5231 cameras. The IR settings for both profiles are always whatever I last set for either profile. Pretty sure this was not the case with the old firmware.
I was on Blacklight WDR 20 before the upgrade, now it makes no difference even if I slide it right up to 100 - that camera image stays at the same brightness regardless
If I swap to either BLC or HLC and drag the slider up/down I see an instant change in the brightness levels across the image but nothing happens at all with WDR
Ok so it seems that during the day WDR is working as expected with the slider making a huge different to the lighting across the image/scene as it's moved, so it apears that the issue with WDR doing nothing is during the night when the IR is active.