Strange! Router shows port active when connected directly. But don't see the MAC address in DHCP list. I hope the device won't change MAC address with firmware update. That would be opposite to "security". This gives me a ray of hope though!!
After i did this, and ping to 192.168.1.108 per Ckersh, I get some packets back once. Then goes destination host unreachable. Again after few mins if I try, I get 25% or 50% packet loss but I do get ping back. I tried with a different Ethernet cable and its the same. Any thoughts? Could it be the power plug I am using? That is giving insufficient power?
Directly connected to PC. And 192.168.1.x.
System Version: V2.800.0000000.0.R, Build Date: 2019-05-21
WEB Version: V3.2.1.736218
ONVIF Version: 18.06(V2.4.5.698080)
S/N: ***
Security Baseline Version: V2.0
That's already taken care of. Only ip and subnet mask given. No gateway. Normal operation is POE switch
New Firmware for IPC-HX5X3X-Rhea_MultiLang_PN_Stream3_V2.800.0000013.0.R.191202.zip
This might sounds obvious, but did you hold the reset button down for at least 5 seconds while powered. I typically hold it down for 10 seconds to be sure.I would also give it a good minute after power is applied to do any reset. That way it should be through the boot phase. Though the command...ipcamtalk.com
No use. Ping came back with 25 and 50% packet loss intermittently. But eventually destination unreachable. I did all this while disconnected from internet, directly connected to camera using Ethernet, power supplied using a 12v plug. It's weird how it sent packets back couple of times.
@EMPIRETECANDY any suggestions?
Sent from my Pixel 2 XL using Tapatalk
@EMPIRETECANDY I tried on a IPC-HFW5442E-ZE, as it matches the compatible model "IPC-HFW5XXX-ZE" (probably missing the 3), but even if the upgrade is marked as a success, the system version is still the same as before after the reboot. Guess it's not meant to apply to this model as this is the "Rhea" vs "Volt" firmware. At least it didn't break anything.
Code:System Version: V2.800.0000000.0.R, Build Date: 2019-05-21 WEB Version: V3.2.1.736218 ONVIF Version: 18.06(V2.4.5.698080) S/N: *** Security Baseline Version: V2.0
It would be cool to have a web page that allow selecting the exact model and download all versions
It just fakely installed the version. I guess there is a version check, and everything which is not a "Volt" firmware is not installed.
Looks like the Volt version is on the page 2nd Leaf linked. Go to this page Index of /images/Firmware
I would try that tonight and report my findings. I really hope it comes back.
I really hope Camera works. Andy may replace it but it will affect my confidence in the product. I am thankful to this forum to point me to this camera. It was very good when it worked. My wife already thinks I am crazy to pick this over Arlo. I try to explain security cloud privacy etc but she is not into tech and thinks I am pretending to be a geek. And the hours I spent on fixing this thing on Dec 31st didn't help the cause. Sorry for venting. I wish Dahua web interface and update experience were better. And frankly that's the only negative for a great product with it's rich features, IMHO.