Interesting. So this was with Amazon or EZVIZ direct? If with Amazon, you may want to contact EZVIZ, they don't need to know of the refund by Amazon, but I understand, since it did not cost you anything you are not out anything.
As for your question of which is the better rebrand, I think many start with the face plates in choosing, then price. Warning on the latest RCA's not being able to upgrade to ONVIF firmwares. You may want to see who here from Australia own. I think one thing to think about is cloud service, not the paying service. I know there were a few here from the Netherlands that had problems with the cloud they connected to, I think they end up connected to a US cloud, can't remember. Is Google/Alexa on your list?
FIRMWARES:
DOORBELL MODEL | PREVIOUS FIRMWARE | LATEST FIRMWARE | ONVIF | ALEXA | GOOGLE | OUTDOOR BELL SOUND (ON/OFF) |
---|
HIKVISION (DS-HD1) | | 191017 | YES | NO | NO | ??? |
RCA (HSDB2A) | 180809 (????-??-??) | 190124 (2019-01-30) | NO | NO | NO | NO |
EZVIZ (DB1) | 190708 (2019-07-21) | 191211 (2020-01-06) | NO | YES | YES | YES |
LAVIEW (LV-PDB1630-U) | 190103 (????-??-??) | 190716 (2019-07-29) | YES | YES | NO | NO |
NELLY'S (NSC-DB2) | 190122 (2019-03-04), 190412 (2019-??-??) | 190625 (2019-11-22) | YES | NO | NO | NO |
LTS (LTH-7132-WIFI) | | ?????? | ??? | ??? | ??? | ??? |