Yeah the lens has been a problem with this camera. We have a few solutions, some have painted their face plate, others have replaced the push button with a different color. I think we all like the Hikvision 2 color faceplate.I'd be happy to if it was still functioning, it won't power on and LTS is zero help. I'm not sure if it's related but my PIR sensor lens was pushed in to where the lens plastic cracked.
Sent from my GM1915 using Tapatalk
So you may want to check out our bricked DB solution...Most all have recovered their DB this way...You don't have to have a solid red light to apply below's fix...
⦁ SOLID RED BUTTON LIGHT; = BRICKED!!! (UPDATE: We have a solution to fix bricked DBs, try this by - Skinah or argus) (So Far (as of August 2020) THREE people to date has been able to recover their Doorbell past this point/problem, see usafltg)