New user cannot create account

costib

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Hello,

A colleague tries to make a new ipcamtalk forum/store account in order to buy a new Blue Iris license, but have some problems.

He receive this error:
error.png

@Mike @fenderman can you please help with this problem?

Thanks,
Costi B.
 

costib

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This is for sure a mistake. We are both currently accessing internet from our office, with official provider from Atos company. We have no knowledge of our background IT infrastructure(this is separate department is such a big company) or further internet access routing.
I'll tell him to access iptalkcam from his private home connection.
 

Mike

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Looks like your IP got put in the stopforumspam.com database. It happens sometimes, especially if it's not a static IP and we get hundreds of spam registrations a week.

The account is active and good to go now, thanks for reporting :headbang:
 

costib

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Thanks Mike, it seems that he already received the licence via email and activated OK.
He will test later this evening also the forum/store account.
I suppose that his forum/store account will also contain his license key...
 

Mike

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Thanks Mike, it seems that he already received the licence via email and activated OK.
He will test later this evening also the forum/store account.
I suppose that his forum/store account will also contain his license key...
Him and I exchanged a few emails already - I sent him the order confirmation email again and also sent his key directly in the same email :)

He can also grab his serial key anytime by visiting my serials

Thanks for the support.
 
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