No sound in .bvr playback - sound everywhere else

jayleoness

jayleoness

Young grasshopper
Jul 17, 2019
86
4
jacksonville
Sound works in the following situations

Blue iris when cameras are tiled for the live view, I click one and white box appears around it, audio till play from that camera

Blue iris mobile app - playbacks from alerts and live video

But when I open a .bvr file to play back a previous recording I get no sound. Any ideas why or what settings I should even post for this


I did recently make the following changes to improve the audio quality - Camera settings - video - configure - changed Format to 16 bit PCM.
also logged into each camera via explorer and chagned the audio settings from g.711a to ACC with 68000 frequency, I
 
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Improve audio quality? You do realise that most cams will have a cheap ass mic in them.

What happens if you reset it to what it was set before? Has it only stopped recording audio after you tried to improve the quality?
 
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but when I open a .bvr file to play back a previous recording I get no sound

what app are you using to open and play the BVR file ?
 
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SouthernYankee said:
but when I open a .bvr file to play back a previous recording I get no sound

what app are you using to open and play the BVR file ?
Click to expand...

blue iris.

I will say the tweaks I made did improve the quality quite a bit. I just noticed however when I log into my cameras directly via explorer it says at the bottom of the live video "it fails to support current audio config"

How is this the case when I do get audio thru blue iris live and blue iris video alert clips?
 
Same issue with the error on all my cameras after I upgraded them to DH_IPC-HX5X3X-Rhea_MultiLang_PN_Stream3_V2.800.0000018.0.R.210707

"it fails to support current audio config"

Ever find out what that error is all about in Live view?
 
One - why were you upgrading?

Two - did you factory reset and then update?

Three - did you try the find/inspect option in BI?
 
wittaj said:
One - why were you upgrading?

Two - did you factory reset and then update?

Three - did you try the find/inspect option in BI?
Click to expand...

1 really old versions missing key features like no plugins required.
2. Probably not, too many customizations to quickly do that on 27 cameras. Yes I know it’s best practice.
3 doesn’t seem to affect BI for me, just more of a “what is this error breaking?” curiosity
 
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