Ongoing saga with the firmware update on my NVR.I have given up on trying to deal with the web interface issue for now. I am trying to figure out why I can't seem to restore the use of the NVMS7000 software on my iMac desktop. I cleared my history and reinstalled the program. I can enter the set up wizard and it prompts you to select show online devices. When you select that the NVR shows up as online, you get the device information, The MAC address,software version, device ID, IP address, subnet mask,and port. You can click it and it goes to the next screen with the ip address and port and asks you to name the device and input a user name and password, when I do this I get importing failed, connection lost or device offline. Does anyone have any thoughts on how to try to sort this out? Thanks, Jim