I am wondering what consumer affairs will think about that, we have the current model NVR that we cannot take full advantage of without the new firmware updates unless we purchased another exact same model if you get my drift
They will probably get stuck in hikvision's horrible website trying to find out who to even talk to about thisI am wondering what consumer affairs will think about that, we have the current model NVR that we cannot take full advantage of without the new firmware updates unless we purchased another exact same model if you get my drift
Followed your lead, and flashed V4.22.00, THEN V4.22.05 myself from the USA website, just for the sake of learning, more than anything else. All went well. Cheers again.I was at V4.1.50 build 180227 and went straight to V4.22.00 using usb stick plugged directly into the nvr front usb port. I think the problem arises if you try and upgrade from v3. I did this and bricked mine and sent it back to hikvision who flashed the v4.1.50 build. I had the corrupt user password interface that bricked mine originally.
Its looking like we are 15 firmware revisions behind the US and EuropeThey will probably get stuck in hikvision's horrible website trying to find out who to even talk to about this
I was told the same about bricking going from V3xxx to V4xxx by my Aussie seller- because there are hardware differences. Yet, you go to the US site and it says it can be done but a certain procedure has to be followed. (I don't have the link on me.)
Warning for I-Series NVR users:
Before upgrading to v4.1.10 or v4.22.000 firmware. Be sure the NVR is on at least firmware 3.4.92 or 3.4.93. Failure to have the NVR on either of these firmware versions before upgrading to v4.1.10 or v4.22.000 could render the NVR in-operable.
After a long time fearing this process, I've decided to pull the trigger. Below is my journey, which I think may help someone. Reminder: I have the official legitimate australian version of the DS-7608NI-I2 / 8P NVR and cams DS-2CD2385FWD-I.
First thing I did was download the latest NVR firmware from the "europe" website. However I've actually downloaded it from the Netherlands website in english, accidentally. I then upgraded my NVR using that firmware via a USB stick, and that "semi-bricked" it. Once powered on, the user list was big and only had values with strange characters in it. The NVR became useless, I couldn't get past the login screen.
Danaussie, what's the build date on your 7608NI-I2 and what was your original firmware? Mine is September 2016 build with the BNC connector (apparently that makes a difference to firmware) and I'm wondering if I can get V4.x working?I proceeded to download the latest firmwares for the NVR (V4.1.64 build 190119 at the time)
how do I find out? Is it only on a sticker? I've tried in the webui but doesn't seem to be there. Re software version I think I mentioned in one of my posts, its was version 3.4.93Danaussie, what's the build date on your 7608NI-I2 and what was your original firmware? Mine is September 2016 build with the BNC connector (apparently that makes a difference to firmware) and I'm wondering if I can get V4.x working?
It's within the serial number- look for YYYYMMDD layout in it. (You can get the serial number up on the "System" info screen.)how do I find out?
20180313It's within the serial number- look for YYYYMMDD layout in it. (You can get the serial number up on the "System" info screen.)
I got mine working on the latest version 4.x Euro firmware. I'm just not so keen on the way the playback time line works and doing clips is a PITA.
BTW if you ever get locked out with the rubbish symbols in the log in after an update you can get the normal Hik unlock file from your seller and it will let you log in. Even with overseas firmware. That's how I originally got the Euro firmware on mine.
Hi Stumpy,Hi danaussie
I am in Perth WA and my dealer told me to download the firmware from the US Hikvision website, I have just checked and the NVR is the same version as the one available from the UK portal. However the camera firmware is different, latest on US is V5.6.3 build 190923. Any idea what the difference is between this version and the later one from the UK portal?
My setup is Aussie bought from jk security wholesalers on ebay, who seem reputable. Camera Serial number/s dates to 20191912I was told the same about bricking going from V3xxx to V4xxx by my Aussie seller- because there are hardware differences. Yet, you go to the US site and it says it can be done but a certain procedure has to be followed. (I don't have the link on me.)
Mine is currently playing up due to accidentally changing regions for a second time- thinking I was doing the right thing using the Aussie firmware. Seller's current solution is me paying $120 to get it fixed by Hikvision Australia. The procedures on the previous page (thanks guys) look like they could work.
If you do an update and get the symbols for the login (and your password fails) then contact your seller for the unlock file. That will fix it and get you the proper login back, even if you've used the incorrect region firmware. I originally found that out after using the Euro firmware. It also worked when I just updated to a later Aussie firmware- thinking I was still region locked to Australia, but apparently the Euro firmware I'd stayed with had changed the region! My issue is it now refuses to playback footage for more than 1 camera at a time via the NVR login.
I'm waiting for the Seller's response from Hikvision Australia. The whole region locking thing is a farce. There's no warning supplied with the NVR and (as stated) we're literally years behind in official firmware releases. I'd have been better off buying from O/S.
Yeah JK Security all good here as well. Got my playback working on all 4 cameras now. My own silly fault not selecting the "24 hour Continuous on all camera's" option down the bottom of Playback section screen. Derr... Using 4 of ColorVu's cameras here. Really happy with the night vision.^ I also bought my setup from JK security - everything is all legit and running as intended. Wish I bought more ColorVu's rather than the 2386 Accusense. Figured I'd use the two way audio more but haven't used it once.