Good question... they basically look the same from a quick glance. Though I noticed the back of the NVRs are a bit different, as 8 ports on one are marked with "green" background - perhaps indicating a different PoE standard? or ??? So check the PoE power specs in the spec sheet and see if there is something to do with the ports.
4K Ultra HD 16 Channel Security NVR, 3TB Hard Drive, POE, Records 4K (4 x 1080p) at 30FPS, with Audio Recording
4K Ultra HD 16 Channel Security NVR, 3TB Hard Drive, POE, Records 4K (4 x 1080p) at 30FPS, with Audio RecordingA 4K (8 megapixel) NVR with 8 channels, 2 terabyte surveillance hard drive and Lorex Cloud remote connectivity.www.lorextechnology.com
4K Ultra HD 16-Channel Security NVR with Lorex Cloud Connectivity and 3TB Hard Drive
spec sheet:A 4K (8 megapixel) NVR with Lorex Cloud remote connectivity. Supports 16 or 32 cameras.www.lorextechnology.com
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and the N881A63B-W image of the NVRs back:
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Thanks for the info. I came across those spec sheets on the Lorex's website, as I ordered a kit that was supposed to come with NVR model # N881A63B, but I received NVR model # NR916XCL-N instead.
Is there anything that makes the NR916XCL-N inferior to the N881A63B other than the smaller max hard drive capacity (2 x 8TB vs 2 x 10TB) and the smart home compatibility features? The "record rate" details on the N881A63B seem to be pretty vague compared to the spec sheet for the NR916.
FWIW, Lorex did not notify me of the change to my order. When I called them on it, they claimed that the features were the "same" and assumed I would be ok with receiving a different model than what I had ordered because they were out of stock on the N881A63B NVRs. When I pointed out the difference in max hard drive size and the smart home capabilities, the rep admitted that the warehouse manager that fulfilled the order was likely only thinking about the number of channels (16) being the same.
It's odd that they are claiming to be out of stock of the N881A63B NVR, yet they currently have about 10 complete systems advertised for sale on their website that use that model NVR. I'm wondering if they are "bait and switching" everyone who happens to order a system that uses that NVR. I called their sales department and they confirmed that they had the N881A63B in stock. When I mentioned that to the customer service rep I spoke with who said it was out of stock, they said the salesperson was likely mistaken.
In any case, my issue is that I had already bought a 10TB WD Purple HD and getting Lorex to send me the correct model (N881A63B) that can support the 10TB drive has been an absolute nightmare. Their customer service reps in Columbia are very kind, but have absolutely zero authority to make any decisions and even their supervisors at their location have zero decision making authority (they keep telling me they are submitting an e-mail to the corporate office in the states to review my case and that I'll have to continue to wait. It's been 3 weeks now). At this point, I'm wondering if I should just keep the NR916XCL-N and try to return the 10TB HD and order an 8TB drive. But I don't want to give up when I could be close to getting this resolved. I'm venting a bit here, but might be helpful info for anyone considering placing an order with Lorex directly.
Edited to add: I just came across the post below where a member said that the NR916 series NVRs can accommodate 10TB drives!? I called Lorex tech support and they said that the max capacity for the NR916 series NVR is only 8TB drives.
Hello, I have a rebranded Dahua NVR with 8 channels and 8 built in POE's. (Security Camera King) It has a 2gig hard drive and I'd like to swap in a 6 gig WD purple drive. The manual for the NVR states Storage up to 8 gigs and that's it. Nothing specific about the maximum drive size. Would I be...