Playback on Mobile App when connecting to HikConnect/GuardingVision

Vini

Getting the hang of it
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Hi all,

I've just setup a Hiwatch NVR-108-A/8P NVR and when I connect to the NVR in app via the HikConnect/GuardingVision "platform", I am not able to Playback any recordings. On the playback timelines, lines where motion/alarms have triggered the recording are yellow suggesting "something" has been captured.



When I connect to the NVR in app, using DDNS and/or Direct IP address (LAN/WAN), playback is working flawlessly, the lines are blue and I can scrub the recording (ff,rw,play,stop etc)...



Equally, browsing using a computer to the NVR via IE, works as expected too.

Any ideas??!
 
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