Playback via browser no longer able to fast speed

allypally

Young grasshopper
Joined
Jan 7, 2018
Messages
48
Reaction score
13
Location
Australia
Has anyone come across an issue when viewing playback via a browser (both Chrome and IE) that the playback speed is only selectable x1 and frame by frame? When I last used a browser for playback, I was able to playback at normal speed, or by clicking the fast peed arrow able to playback at much faster speeds. Today I find that the fast speed arrow does not display. I only have Play, Stop, or Frame by Frame.
 

alastairstevenson

Staff member
Joined
Oct 28, 2014
Messages
15,964
Reaction score
6,794
Location
Scotland
What NVR, and what firmware version is it running?
I've seen multiple inconsistencies in the I-series V4,x firmware, especially in the new web 4.5x
 

allypally

Young grasshopper
Joined
Jan 7, 2018
Messages
48
Reaction score
13
Location
Australia
Thks Alistair. I resolved the issue. I have some PC cleanup software (RESTORO) which is supposed to remove cache, temp files as well as cleanup the Registry. When I last ran the program, it removed Win11 and restored my PC back to Win10. Somehow that effected the Hikvision playback. After reinstalling Win11, all functionality was restored.
The version I am running is V4.0.52 with Plugin 3.0.7.21
 
Top