According to the International Trademark Association (INTA), "grey import" items are genuine in that they have been manufactured by, or for or under licence from, the brand owner. The discount comes because they are not being sold through official channels, and are usually brought in from another country.
Some people prefer to buy name brand items through official channels, and others are willing to buy OEM if they are cheaper and are the same.
Some of my cameras I have bought from Andy from his Amazon and AliExpress store come as Dahua cams in Dahua boxes with Dahua logos, and some are not logo'd - I think it depends on how many cameras Andy buys if he gets them with the Dahua Logo or not. But regardless, they are Dahua units. So does that make these Dahua branded cams "grey import"? Some will say yes.
So in this case, EmpireTech cameras are Dahua OEM. So is Amcrest and Lorex and a whole host of other brands. Here is a partial listing...
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If I go down to the local big box store and buy an Amcrest or Lorex camera is that grey market or does the big box store or Amcrest or Lorex carry more weight than EmpireTech?
Andy's cameras and NVRs are international models and many of them are not available through Dahua and Hikvision authorized dealers, but his cameras and NVRs are usually better than what you can find from an authorized dealer. You select the country at camera initialization.
You can update the firmware on Andy's cameras and NVRs from the Dahua and Hikvision website, thus proving they are real Dahua and Hikvision. But you will find that the firmware we get from him is actually better and more recent than what is on the Dahua website because many members here provide feedback to Andy and then Dahua makes modifications to the firmware and sends back to him and then he sends out to his customers. These have been great improvements that Dahua doesn't even update their firmware and add to their website. So many of us are running a newer firmware than those that purchase Dahua cameras through professional installers. Smart IR on the 5442 series is one such improvement. Autotracking on the 49225 PTZ is another. We got the next version of AI SMD 3.0 prior to anyone else as well.
Look at the threads here where members are actually testing firmware and improving it for Dahua - find a Dahua dealer with that type of relationship that Andy has with Dahua - I don't think you will find it. Look at the Dahua 4k camera on the 1/1.2" sensor as an example - Dahua provided that to Andy for sale before Dahua even made it available and look at all the improvements being made to the firmware from input from customers right here on this site. And the kicker is, we are not Dahua's target market - it is the professional installers...
You do have to be careful with some rebranded cameras purchased from other vendors as they are cameras that are for the Chinese region but have been hacked into English but then are not able to be updated or they will brick. Buying from a reputable source is key to make sure that doesn't happen.
Some will argue that the warranty purchasing it through an official channel is better. That is really dependent on what country you are in. In some countries, anyone can set up a trade account and get the cameras at a discount.
In the US, an official Dahua unit can cost 2 to 5 times or more than what we can purchase them for from Andy
@EMPIRETECANDY here because the official US distributors want you to go through their professional installers or want you to buy in quantity, so we pay a premium markup. Neither of which most of us here want to do. Maybe some pockets of the US folks can get a good deal from an authorized Dahua dealer in the US, but most of us don't.
In addition, the "American version" Dahua cameras are usually inferior to the international Dahua Cameras that Andy sells. The model lines by Dahua USA are mostly high priced cameras on the wrong MP/sensor ratio.
Further, any issues would have to go through the distributor and Dahua US will not talk to us. And for the few cameras we would be purchasing from a distributor, I doubt the customer service would be very good.
Warranty & RMA
us.dahuasecurity.com
How many people here in the US are saying they are getting great deals on Dahua cameras purchasing from authorized Dahua US dealers here?
How many with official US Dahua cameras are running firmware more recent than what Andy gets for us?
In my experience with electronics, they poop out immediately or within a year. Andy's warranty takes care of that and he showed it with a recent member here that was beyond the warranty period and sent back a camera and Andy sent him a new one not some refurbished unit. Any other product I have ever sent in on warranty, the replacement is a used product. Not with Andy - he sends a brand new unit.
In a rare instance a camera poops out after two years, the initial savings I have from purchasing from Andy can buy me a newer camera and I still come out ahead...
The few times I have had a longer warranty on an electronic, it was a painful process and long and drawn out and then they send you a clearly refurbished product. For warranty, I want either my unit fixed or a brand new unit and not someone else's that broke and they fixed.
Warranty and pricing go hand-in-hand. If I can get a 5 year warranty on anything, but it cost me 5 times as much to purchase that official product than it does to go with an OEM that is 1/5 the cost, I will take my chances. If I get 3 years out of it, I am still better off. If I get 5 years, even better. Only after purchasing the 6th item in 5 years do I lose in that scenario.