Push Notification Preview images doesn't show while on LAN

dannieboiz

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On the android app, when I'm away I can see the preview images when I get notification from BI. however, when I'm at home, the images doesn't show up. I do receive the notification but just a blank preview. Does anyone else have this issue?
 

753951

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How is your BI exposed to the outside world? Port mapping on your router? HTTP or HTTPS?
 

TL1096r

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how did you setup to get push notification on your bi app?
 

dannieboiz

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No my port is 81 both inside out

@TL1096r I wasn't aware of multiple process to achieve this. Go into alerts, setup mobile devices, enable push in app

Keep in mind that I'm getting the push notification both while inside and out but when I'm inside I don't get the preview picture.
 

TL1096r

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Sorry yeah I have same issue but it seems to show a video icon. How do you get a display image through alerts instead.
 

dannieboiz

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This is what I'm seeing outside of my network. When


See how it's a blank screen when I'm on my lan?

 

TL1096r

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You are using pushover. I am just using the app itself. I thought the app showed a screenshot of the notification on your phone.

But I hope someone can help with your issue as others must be having it.
 

dannieboiz

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Ignore the push over, that's my alert from Homeseer, nothing to do with blue iris.

I'm using the BI app and it's built in push notifications
 

TL1096r

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Ignore the push over, that's my alert from Homeseer, nothing to do with blue iris.

I'm using the BI app and it's built in push notifications
Sorry. My bi app looks different. No photos at all show. Is there a setting to get it to show? I have version 2.0.65

Sorry I don't mean to take away from your issue. I am sure more eyes will be on it though with more replies :)
 

dannieboiz

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No worries, I remember there was a setting that u need to tick in order to have the jpg show up. On IOS they get animated GIF I wish Android get it soon.

This is not a new feature, just not one that isn't widely discussed I guess.
 

TL1096r

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Ok fixed it to have photos. And I have that blank white box on bottom - no photos on inside or outside of network. :(
 

dannieboiz

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I supposed I'm supposed to feel better? LOL

hopefully someone has a definitive answer for us both
 

TL1096r

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Maybe we are the only 2 people with this issue? I don't see them on lan or wan.
 

dannieboiz

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my issue is less stressing since I do get an image when I'm not home which is where it matters. I have tablets and google displays all over that house that casts the stream to when there are motions. I just hate leaving things hanging that's all.
 

TL1096r

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my issue is less stressing since I do get an image when I'm not home which is where it matters. I have tablets and google displays all over that house that casts the stream to when there are motions. I just hate leaving things hanging that's all.
yes but odd it is an issue. Showing images is a big part of what makes a good app/alerts - the most basic china hacka p2p cams have the feature.

that is a great idea. so the video is off until an alert happens then video shows? How do you do this with BI if you don't mind me asking :)
 

dannieboiz

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I use a combination of Homeseer with a Chromecast plugin for the Google displays and Imperihome plugin to display the Android tablets.

Have to created virtual sensors within homeseer to be triggered by BI webhooks to trigger the event that casts the camera.

If u don't already have a home automation system, Home Assistant is free and can achieve this. Neither is perfect but it's all that's available now in terms of custom systems. Buying nest cameras which works natively with Google would take a lot of stress away but that's a big no no for me when it comes to cameras
 

TL1096r

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Thanks for sharing. I am not so much into the entire home automation thing. I like it simple just the cams/notifications and VPN to keep thing safer.

I wonder if this has to do with BI5?
 
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