Remote Connection Troubleshoot

[NGL]

Hello and thanks.

Everything is great but I still cant connect remotely outside of the app.

I am using port 89 and it will work on my phone if I type in the ipadress:89 but I have not found a computer yet that I can pull the UI up on.

Any thoughts?

IF I have to change the port #.. what else comes along with that from a config standpoint or is it really just updating the app to the new port #.

Thanks again.

 

[SouthernYankee]

1) what are you trying to connect to ? from what to what ?
2) by remote do you mean away from your home wifi network ?
3) what do you mean "outside the app" ?

You need to do a much better job defining you problem

 

[NGL]

Sorry more details below
I am trying to connect to the BI GUI/login page that I use on my LAN to view cameras from a computer. This works on my home computer but not away from the house.
Yes, remote meaning outside of my wifi
Outside the App - meant that the app works fine, but , if I am at the office or say a friends house, I can not view the GUI on their computers..

 

[SouthernYankee]

Are you trying connect to the blue Iris web interface or are you trying to connect to the blue iris console ?
Have you set up a VPN connection ?
Who or what is your ddns provider ?
What type of router do you have ?
Are you using port forwarding in you router for port 89 ?
?

 

[fenderman]

Sorry more details below
I am trying to connect to the BI GUI/login page that I use on my LAN to view cameras from a computer. This works on my home computer but not away from the house.
Yes, remote meaning outside of my wifi
Outside the App - meant that the app works fine, but , if I am at the office or say a friends house, I can not view the GUI on their computers..

you need to enter the port in the browser as well.

 

[NGL]

Thanks again.

This is all about connecting to the Blue Iris web interface..
I am port forwarding, no vpn. Spectrum is the provider but just the modem, I am using EERO for the port forwarding.

The confusing part is if I go into safari on my iphone and manually put in ipaddress:89 I get to the login screen as expected.

If I do this same thing on a computer (outside of my network / my house) i get nothing.

 

[fenderman]

Thanks again.

This is all about connected to the Blue Iris web interface..
I am port forwarding, no vpn. Spectrum is the provider but just the modem, I am using EERO for the port forwarding.

The confusing part is if I go into safari on my iphone and manually put in ipaddress:89 I get to the login screen as expected.

If I do this same thing on a computer (outside of my network / my house) i get nothing.

probably typing something wrong, make sure you are using http NOT https in the browser

 

[SouthernYankee]

Are you sure you are not running into security on the outbound connection ? On the Iphone turn off the cell network and try using it to connect via wifi at one of the problem locations.

 

[TonyR]

Thanks again.

This is all about connecting to the Blue Iris web interface..
I am port forwarding, no vpn. Spectrum is the provider but just the modem, I am using EERO for the port forwarding.

The confusing part is if I go into safari on my iphone and manually put in ipaddress:89 I get to the login screen as expected.

If I do this same thing on a computer (outside of my network / my house) i get nothing.

If no VPN and you are port forwarding as you said, then outside of your LAN to connect you would need either WAN-IP:89 or yourhostname:89 if you have set up DDNS in case your WAN IP is not static.