Remote viewing

[leetudor]

So at the moment I have 2 HikVision ip cameras, one DS-2CD2087G2-LU and one DS-2DEA404IWG-E/W. I can see the cameras on SADP, iVMS 4200 and can log into them via Chrome and view them when on the network at home. I cannot view them via iVMS 4200 when at home or anywhere else and want to be able to view the cameras when away from home and also share with family. On iVMS 4200 it shows the cameras to be offline. Any help would be appreciated.

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[johnfitz]

I cannot view them via iVMS 4200 when at home or anywhere else and want to be able to view the cameras when away from home and also share with family.

I'm sure you meant "I cannot view them via iVMS 4200 when NOT at home or anywhere else"


3 ways to do this:

1. Set up a VPN service running on your home router then you can use iVms-4200 as if you were home (best/most secure way).

2. Create a Hik-Connect account, add the cameras to the account, and log into Hik-Connect in iVMS-4200 (ok, depending on how comfortable you are with P2P services).

3. Port forwarding in your home router (least secure, I wouldn't).

 

[leetudor]

I cannot see them on iVMS-4200 when home or away from home. Says the cameras are offline.

I really do not want to have a computer running some software 24/7 at home also.

 

[johnfitz]

I cannot see them on iVMS-4200 when home or away from home. Says the cameras are offline.

OK... if you click on the "Edit" button for one of the cameras:



How does your edit screen compare to this:

 

[leetudor]

Same as

 

[johnfitz]

can log into them via Chrome and view them when on the network at home

So, you can see the "live view" of the camera when you log into the camera's web GUI (from the same computer you are running iVMS-4200 on)?

 

[leetudor]

So, you can see the "live view" of the camera when you log into the camera's web GUI (from the same computer you are running iVMS-4200 on)?

Yes I can. And I can from anything on the network, phone, tablet, other laptop.

 

[johnfitz]

I tried deleting/adding my camera and checked this box:



and I got "Offline" like yours...



maybe you checked that box when you added the cameras? If so, delete the cameras and re-add them without TLS checked (encryption?).

 

[johnfitz]

^^^^
hmmm... that's probably not the problem... the "Edit" page shows you do not have TLS checked...

 

[johnfitz]

this page on your camera:



is the server port set to 8000? can't imagine it wouldn't be...

also make sure NAT is off:



and check "Network Service" settings:



all of these settings are defaults you probably wouldn't have changed...

 

[leetudor]

So I am one step closer to the danger zone. I removed the cams from iVMS and added back. It said action not completed, bad password. So I played around with one and got it online and will try the other when I get home from work today.

The one that is "online" I cannot view at all on iVMS, still so i will play around with that also.

 

[leetudor]

Update #3 So both cameras are " online" but cannot be viewed in iVMS 4200. Is there a step that I am missing to let them show in the " Main View " or " Remote Playback".

I can still login via Chrome when on the same network but I really want to view them when I am away.

 

[johnfitz]

I really want to view them when I am away.

We didn't get to remote access yet... first you have to figure out why the cameras are online in iVMS-4200 locally, but you cannot view them. What does your main view in iVMS-4200 look like compared to this:

 

[leetudor]

 

[johnfitz]

OK, it looks like you did not have "Import to group" checked when you added the cameras:



Delete both cameras and readd them with "Import to group" checked for each one...

 

[leetudor]

THANK YOU! We are getting there! Now what do WE need to do for off-site viewing?

 

[Smilingreen]

THANK YOU! We are getting there! Now what do WE need to do for off-site viewing?


View attachment 211395

Huh, I believe I have jet skied in that cove before, when I was a much younger man.

 

[leetudor]

Huh, I believe I have jet skied in that cove before, when I was a much younger man.

You still can, we don't care!

 

[looney2ns]

THANK YOU! We are getting there! Now what do WE need to do for off-site viewing?


View attachment 211395

How to Secure Your Network (Don't Get Hacked!)

Many camera networks are unsecure, even those installed by professionals. This guide gives basic instruction in how to secure a camera network from the most common types of attacks. Perhaps the most important rule of securing a computer network is to not forward ports to unsecure services...

ipcamtalk.com

 

[johnfitz]

THANK YOU! We are getting there! Now what do WE need to do for off-site viewing?

First, does the internet router used by the cameras have a VPN server built in? Or, what is the make and model of the router, and we can check...

If the router does not have a VPN server, and you don't want to upgrade/replace the router, the next best solution is to create a Hik-connect account... then you can register each camera with that Hik-connect account... you would then log into that Hik-connect account with iVMS-4200 on a PC, or the Hik-connect app available on smartphones and iPads etc. (Some here don't like P2P services, but others are ok with it... I use it.)