For the last few weeks I have been having to repair/regenerate database due to clips not showing up in "ALL clip" list on BI version 5.6.6.0 hand the last few releases even the critical - highly stable
any suggestions for insulation
I just emailed support, I also linked this thread, so if there are others experiencing this issue I would advise adding to this thread so that support can gauge the issue.
Keep in mind you will lose all prior thumbnail alert images. You do not lose any video, just the alert thumbnails pointing to the BVR file. So don't be surprised when the alert thumbnails for prior video is gone. You will have them moving forward.
In my case, the clip storage is showing way over-allocation on the drives. I tried to repair the database to no avail.
Update: I see that the All Clips history is generating, now at 2% for Aux4.
Update: All the clips and alerts are back in place, and the clip storage is back to normal; after the db repair.
In my case, the problem happened after an update to BI, and repairing the DB didn't help until I updated BI again the next day to the newest critical update (5.6.6.1), deleted the DB folder, and then repaired the DB again.
Not sure why, but the alerts and clips disappeared again and had to be restored by repairing the database. There was no update since 5.6.6.1, or any changes, so it's a mystery why the database gets lost.
So the DB was repaired yesterday, and today there's no clips or alerts listed. I just now reverted back to version 5.6.5.9, and will try again at repair.