ljw2k
Known around here
Is this zoomed in at max?
Thanks for all of the responses. It is a temporary mount on a balcony while I test the camera. I am thinking it is the IR bouncing off of the nearby wall to the left. I moved the camera to a different location and will report back once it gets dark.@rmi63 let us know more about your install and that FOV then we can respond. Thanks
Thanks Andy, my name is Paul. I was waiting for something worthwhile to share.Cracking 1st Post from a member who registered in 2018, Welcome to the community my name is Andy.
ding ding ding ding! We have a winner. Moved the camera away from the wall and the halo is gone. Thanks everyone for the help.It’s IR bouncing off something.
shiw us a picture of your camera mounted from 3-5 ft away
That's interesting, I didn't know the camera needed to be "Licensed" for auto tracking to work... I bought a couple off eBay and updated firmware from Dahua's product page... wondering if I could be getting a better experience from my cams (See below)I've been lurking around for a while, but wanted to share my experience with the community. I received one of these cams (SD-49225XA-HNR) myself from Andy @EMPIRETECANDY a couple weeks back. Out of the box I spent hours trying to figure out why the auto-track would not work. In noob fashion I figured it was firmware and updated to latest firmware, which only the made the situation worse, as the auto-tracking option disappeared from the interface. At this point I threw my hands up and reached out to Andy, who quickly provided me with the firmware I had originally, restoring the auto-tracking option to the interface. However, auto-tracking would still not work, so I reached back out to Andy who had one of his engineers jump on the cam, and after a bit, figured out there was an issue with the cam's license. After exporting the dat file from the cam, Andy was able to get an updated license from Dahua a couple days later. Way more of an adventure than I expected, but wanted to be sure to recognize the excellent support provided by Andy and if anyone else has a similar issue, perhaps it will save them some frustration.
I deleted.. Thanks Andy.Wrong thread mate this is the Dahua SD49225XA-HNR thread