Review-I'll be the guinea pig for the new SD59225U-HNI PTZ.

Bummer, it's the same version as mine. Thanks anyways nayr.

I'm having trouble with the ptz on my camera through blueiris. Everything works fine for a minute or two and then suddenly the controls freeze up and no response for half a minute. The video streams fine the whole time.
 
can you replicate the same issues with SmartPSS or the WebUI?
 
tb10818 said:
Bummer, it's the same version as mine. Thanks anyways nayr.

I'm having trouble with the ptz on my camera through blueiris. Everything works fine for a minute or two and then suddenly the controls freeze up and no response for half a minute. The video streams fine the whole time.
Click to expand...

can you post your settings from the video and ptz tabs?
 
In the WebUI everything works perfect. I haven't set up SmartPSS yet, but I'd assume the same. Here's screenshots of my settings.
Capture.PNG Capture2.PNG
 
up the receive buffer to 20MB, uncheck RTSP timecode

why you on 8951? did you change port#?s
 
Hey that seemed to help a bit nayr. It still does freeze up some, but certainly not as bad.

Umm yea I changed ports manually. I was going to open up that port for a sec so a friend could view the camera remotely, but never got around to it.
 
I've been having the same issues with this camera and BI PTZ controls. I've emailed the developer about the issue. I'll post back when I get a reply.

PTZ on WebUI and Smart PSS work flawlessly.
 
hmjgriffon said:
Is there a setting I have to do? Because right now clicking on the camera and dragging just moves the camera window around.
Click to expand...
Hey I'm having the same issue with SmartPSS. Did you ever figure it out? It looks like a lot of fun.

I can draw a box, but it just moves to the box location without zooming in.

Edit:

Nvm I figured it out. You have to draw a vertical rectangle on the point you want to zoom in. A horizontal rectangle just moves to the spot without zooming. Wierd.

Edit2:

Nvm I figured out what I figured out was actually wrong. The box shape does not matter. Pull the box down to zoom in. Pull up to zoom out.
 
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smiticans said:
I've been having the same issues with this camera and BI PTZ controls. I've emailed the developer about the issue. I'll post back when I get a reply.

PTZ on WebUI and Smart PSS work flawlessly.
Click to expand...
Please do. Although it's better now with Mr. nayrs' setting recommendations, it's still insanely annoying.
 
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I'm a little bit confounded about something with this camera. The mount to be specific. Is there a reason why it tilts the camera away from the wall/pole when attached? I've never mounted a ptz before that's like this and I've mounted a few. Even my SD49225T-HN hangs straight down. It's very annoying when at certain angles the image is tilted.
 
sounds like you didnt mount it level.. Ive got same mount on my black face PTZ and its sitting square and level no kickout.. but im not using a pole mount
 
Well I made sure side to side was level.. It's mounted to a truss in a large building. I guess the truss might be tilted... This will be interesting to fix lol
 
stack some washers under the mount on your lag bolts until its all nice and square.. hopefully its minor and only takes a lil adjustment.
 
It was indeed the mount that caused the issue. The beam that I'm holding the mount against is definitely square. I circled the bubble on the level. Thanks for the tip nayr, I was able to adjust it with about 5 washers on the top bolts. I find it hard to believe I'm the only one that received a dud mount? 2017-01-27 17.53.53.jpg
 
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oh wow thats bad, mine sure wasnt like that.. looks like a manufacturer defect, mebe u can get another mount sent
 
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Hmm I guess someone's math was a little screwy during the last batch of these mounts
 
or someone dropped the jig onto the ground, nobody measures anything in mass production.. hopefully andy can get yeh taken care of.. a level mount is kinda critical for a ptz lol
 
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