- Jan 28, 2018
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Hi all,
I just bought the VTO2000A and VTH1550CH set and trying to get it running. The point I'm stuck with I suppose is adding the master VTH to VTO setup through Web Service. All manuals and videos I've found are based on some other (previous?) web service where you just add VTH in Indoor Manager, but the Web Service 2.0 I'm getting has different menus. Under Household Setting I see "VTO No. Management" and "Room No. Management" but in both I don't see any records and clicking the "Add" button doesn't bring any window to fill in details... Did any of you encounter such problem?
From the VTH itself I added the VTO and it's visible with green icon in settings, but the general icon on home screen says about VTO connectivity problem and the door monitor doesn't work.
Hello @tomczyslaw from Poland! I also had difficulties setting up the VTH & VTO in the "correct" order. I haven't updated my VTO to Webservices 2.0, but what happens if you try my chapter 5 (cfr first post):
CHAPTER 5: Configuration
As my second VTO would conflict with the first VTO, I tried my configuration first with 1 VTO and 1 VTH, in the OOTB subnet. So first thing to do, is to configure the VTO on the VTH. Press "Project Settings" on the VTH, and you are prompted for a password. Apparently, depending on which version, you have to choose between 012345, 123456, 002236 or 888888. In my case, it was the latter. Verify the network settings (under <>NET), and press "search devices". It will scan the subnet and find the "defaulted" VTO. Press "ADD" and it receives a green icon. That was easy!
Press the ring button, and you'll get immediate video screen on the VTH with the option to hang up, or pick up. Sound & video are OK for a doorbell.
If you start playing in the webservices, the VTH might not be able to pick up everything. So I suggest to factory reset your VTO (take it out of the alumuniium casing and press the "anti-theft" button five times - yes it will chirp, but you'll hear a distinct double beep when reset is OK). Best to do the VTH too, so it gets the default IP addresses (109 & 110). Then power up VTH and VTO, let them run for a minute or two. Then go into settings on your VTH and let him "search" for the VTO. If all goes well, you fire up VDPConfig to change all ip's to the range you want, and all door stations & video numbers will remain OK.
Please report when successful for later reference for others to help.
Thanks!
CC