SD22204T-GN intermittent lense movement - zoom + focusing

[blake]

Will do no problem. I decided just to pay the little extra and get my cams from my US supplier, that way I get the full 5yr warranty as an Dahua dealer.

 

[SkyLake]

Thanks in advance.

5 year warranty is really good, as most just offer 1, 2 or 3 year warranty.

Here in Europe, they mostly give 3 years.

 

[blake]

If you buy from an authorized Dahua supplier or dealer, the warranty is 5yrs.

 

[nachopro]

Hey! Thanks to all. Today I found the new firmware version V2.640.0000000.2.R.180928 that says "Fixed Bugs: Focus > The device will initialize the len every three minutes."

https://www.dahuasecurity.com/products/productDetail/3761

Have you tried it? Thanks!

 

[SkyLake]

Hey! Thanks to all. Today I found the new firmware version V2.640.0000000.2.R.180928 that says "Fixed Bugs: Focus > The device will initialize the len every three minutes."

https://www.dahuasecurity.com/products/productDetail/3761

Have you tried it? Thanks!

Yes, it perfectly worked It fixed the issue.

I totally forgot to respond in here.

 

[EMPIRETECANDY]

Thanks in advance.

5 year warranty is really good, as most just offer 1, 2 or 3 year warranty.

Here in Europe, they mostly give 3 years.

normally dahua cams can use 3-4 years if maintenance well, 5 YEARS Sometimes just a promotion way, you can't even find parts to repair the cameras. Maybe the distributor already out off the market too
New technology coming out very fast even in within 1 year.

 

[j4co]

I upgraded one of my units. I tried the PAL and NTSC image.
Tilt and zoom still work. But Pan does not work at all. Factory reset does not resolve the issue.

Anyone a guess how to fix it ?

Device Type SD22204T-GN
System Version 2.640.0000000.2.R.T4.484, Build Date: 2018-09-28
WEB Version 3.2.1.638252

Edit, when I Pan, the image wobbles a bit, could I have it mounted wrong so it is physically blocked ?
Perhaps the little bag with moisture sucking thingys is in its way ?