Hello, I am looking for the firmware that was originally on my camera when shipped, I believe it was September build date 2021.
I'm having an issue with the camera disconnecting at dusk when it's in the middle of tracking motion with IVS and i'm assuming this is the first tracking event since IR has turned on. It turns off almost every night when tracking motion and its dark out, I have changed ends on my Cat5e network cable(no luck) and read that someone else was having an issue with there's doing similar shutdown and reboot( mine does not reboot just goes offline) and with installing older firmware fixed their issue, Im willing to try if i can find it somewhere.
My network switch is: TP-Link TL-SG3452P v2.0 and the camera port says it's drawing 8.4 watts @ 53.5v, I read that the included power supply is 24V, do i need to change to a 24v poe injector?
Current firmware:
Device Type SD5A425XA-HNR
System VersionV2.812.0000032.2.R, Build Date: 2022-08-04
WEB Version V3.2.1.1283440.P9
ONVIF Version21.12(V3.1.0.1207744)
PTZ VersionV2.401.0000001.11.RHNAN_210903_39102
S/N 8H03981PAJE85A6
I'm having an issue with the camera disconnecting at dusk when it's in the middle of tracking motion with IVS and i'm assuming this is the first tracking event since IR has turned on. It turns off almost every night when tracking motion and its dark out, I have changed ends on my Cat5e network cable(no luck) and read that someone else was having an issue with there's doing similar shutdown and reboot( mine does not reboot just goes offline) and with installing older firmware fixed their issue, Im willing to try if i can find it somewhere.
My network switch is: TP-Link TL-SG3452P v2.0 and the camera port says it's drawing 8.4 watts @ 53.5v, I read that the included power supply is 24V, do i need to change to a 24v poe injector?
Current firmware:
Device Type SD5A425XA-HNR
System VersionV2.812.0000032.2.R, Build Date: 2022-08-04
WEB Version V3.2.1.1283440.P9
ONVIF Version21.12(V3.1.0.1207744)
PTZ VersionV2.401.0000001.11.RHNAN_210903_39102
S/N 8H03981PAJE85A6