I have the RCA version and recently upgraded to firmware build 180726 (downloaded from Nelly's). Previously on build 180505, my doorbell would very often show as disconnected from the phone app. Under this newer firmware, it remains connected probably 95% of the time. This is by far the best I've seen under any firmware.
Unfortunately, it seems to have broken the Motion Detection area restriction. I set this through the web interface using IE where it's very easy to draw the area from which you want motion detected. I need to eliminate the street or any time a car drives by, my phone app reports doorbell motion detection. Under all previous firmwares, whatever area I selected limited motion detection to that area. Under the latest firmware, even though the web interface shows my selected area, motion anywhere within view sets off the motion detection. I've cleared and re-drawn the area multiple times, rebooted the doorbell, but nothing fixes this problem. Has anyone else experienced this with the 180726 firmware? Is there a fix?
Also, I haven't seen this mentioned elsewhere in this thread (although I might have missed it)... One of my biggest problems with this video doorbell is that almost everyone "presses" the lens to ring the doorbell before finally finding and pressing the button. I don't notice until it gets dark when the fingerprint residue makes my image blurry and useless. Is this a common problem? It's probably magnified for me since I'm in an area where the temps are often in the 90s and humid during the day, so fingerprints might be greasier than other places.