Hello everyone, been running BI-5 and four Dahua/Andy Cams recording 24/7 for close to a year, isolated on a separate NIC. PC has plenty of CPU (Ryzen2700) /RAM (16GB) horse power, never an issue.
I am updating my original post below as I have discovered additional information. After a multi hour power outage and Win 10 update pushed out last night (not sure what caused the issue) my BI5 and 4 Dahua cameras are out of whack.
When I watch live view, you can see the time freeze for anywhere from a few seconds to 10-15 seconds and then jump back live. Playback is the same, a few consecutive seconds, then jumps 2, 3, 10, 20 seconds. Of course the recordings are completely out of whack, cars appear, disappear, etc. Also get the orange clock icon on UI3 streams and message says H264 settings may be the culprit.
Thinking I may have a time sync problem. The time on the cam is off about 5 minutes compared to the server. The cams are isolated on a dual NIC so they do not talk to the Internet.
Is the NetTime tool the answer to this issue?
Prior to today; the system has been rock solid and issue free for almost a full year.
Not running as a service, running on a dedicated hand built WIN 10 machine with clean W10 install one year ago. Running 5.3.5.1x64 (always has worked so never updated). CPU always 8 - 10% w/4 cams 24/7. RAM around 3GB usage. BI sits on a M2 NVMe dedicated 500GB drive that only houses WIN10 and BI, recording to WD Purple 4TB.
Always (daily) review activity alerts with UI-3, never had an issue before today.
Double whammy, Windows 10 updated last night and then I got hit with a four hour power outage this A.M. so I am not sure where the problem lies. I am thinking something reset to factory defaults???
When I play back alerts on UI-3 it is all fouled up, for example, UPS just delivered a package, truck suddenly shows up in front of house when it normally shows a 100 foot smooth approach, same with delivery guy, 60 foot walk up driveway, misses him entirely.
Looking at UI3 settings I am pretty confident I see the issue, just not sure of the fix?
Again, been using this daily for a year with no issues, no setting changes, no new cameras, no BI update, no different anything outside of the Windows 10 update (home version so forced/can't opt out) and the power outage I mentioned.
Any assistance would be great!
One or two feet per second, yea, that is no good.

Possibly the H264 setting???

I am updating my original post below as I have discovered additional information. After a multi hour power outage and Win 10 update pushed out last night (not sure what caused the issue) my BI5 and 4 Dahua cameras are out of whack.
When I watch live view, you can see the time freeze for anywhere from a few seconds to 10-15 seconds and then jump back live. Playback is the same, a few consecutive seconds, then jumps 2, 3, 10, 20 seconds. Of course the recordings are completely out of whack, cars appear, disappear, etc. Also get the orange clock icon on UI3 streams and message says H264 settings may be the culprit.
Thinking I may have a time sync problem. The time on the cam is off about 5 minutes compared to the server. The cams are isolated on a dual NIC so they do not talk to the Internet.
Is the NetTime tool the answer to this issue?
Prior to today; the system has been rock solid and issue free for almost a full year.
Not running as a service, running on a dedicated hand built WIN 10 machine with clean W10 install one year ago. Running 5.3.5.1x64 (always has worked so never updated). CPU always 8 - 10% w/4 cams 24/7. RAM around 3GB usage. BI sits on a M2 NVMe dedicated 500GB drive that only houses WIN10 and BI, recording to WD Purple 4TB.
Always (daily) review activity alerts with UI-3, never had an issue before today.
When I play back alerts on UI-3 it is all fouled up, for example, UPS just delivered a package, truck suddenly shows up in front of house when it normally shows a 100 foot smooth approach, same with delivery guy, 60 foot walk up driveway, misses him entirely.
Looking at UI3 settings I am pretty confident I see the issue, just not sure of the fix?
Again, been using this daily for a year with no issues, no setting changes, no new cameras, no BI update, no different anything outside of the Windows 10 update (home version so forced/can't opt out) and the power outage I mentioned.
One or two feet per second, yea, that is no good.

Possibly the H264 setting???

Last edited: