KB41786
Thanks a lot Southern Yankee. I appreciate the detail.
I have answered your questions below.
1) Provide a screen shots system status cameras
SEE HERE:
2) Provide a screen shots system status clips storage
SEE HERE:
3) did you do a clean install of windows 10
ANSWER: No, I did not do a clean install of Windows 10 on the latest BI5 install. I did do a clean install before, but not on the most recent install. However, the problem is the same as on the prior OS install. Nothing appears to have changed; the 100% processor usage persists.
4) did you migrate the cameras settings for BI 4 to BI 5 ? how did you do that.
ANSWER: No migration.
5) are you recording continuously direct to disk ?
ANSWER: No, but I would very much like to record continuously to a NAS. I have it set to only record upon movement trigger.
6) are your recording direct to disk ?
ANSWER: It was set to re-encode, but I changed it to direct-to-disk 3 weeks ago after your message. Nothing appears to have changed; the 100% processor usage persists. Being a novice, I assume that direct-to-disk is less processor intensive. Is this correct?
7) are all your disk drives internal ?
ANSWER: one internal disk drive, an SSD.
8) what version of BI ?
ANSWER: I just upgraded to the newest available (5.0.7.3) today. Nothing appears to have changed; the 100% processor usage persists..
9) what version of windows ?
ANSWER: Win10 Pro, up-to-date (1909)
10) are you using a virus scanner ? Have you removed the BI video folders from the virus scanner ?
ANSWER: Windows Defender only. BI video and clips folders excepted from the scanning after your message 3 weeks ago. Nothing appears to have changed; the 100% processor usage persists.
11) provided a screen shot of the windows task manager sorted by memory big to small
SEE HERE:
12) a screen shots from two of your camera settings (in the camera not bi) Video tab ... resolution ,frame, iframe .......
SEE HERE:
13) what cameras make/model are you using ?
ANSWER: Hikvision DS-2CD2042WD-I (4mm) (qty 10) and Hikvision DS-2CD2T85FWD-IF (4mm) (qty 3)