It is on a UPS. But of course, I will still have the same problem, as I will be shutting down when power goes down, if I am present at that time.
I don't know how I can prove to the vendor that it may be defective. I would have to return it and they would have to spend time checking it to make sure they can reproduce the problem.
I've stayed away from firmware update. Read too many problem posts about updating.
I have HIK 7716NI-SP/16 currently populated with 8 cameras, soon to be 10 cameras. I did not observe problems earlier when I only had 5 cameras attached. I suppose I could unplug a few and see how it goes, just have to find time to do that sort of playing.
The other odd thing I've noticed (perhaps I have a setting configured wrong) is that I used to be able to playback 4 cameras at once, now I can only do 2. If I select 3 then I get 'no link' and if I select 4, the other spot on the screen is merely blank.
My firmware is v3.3.5 Build 151119. I think I saw updated firmware online but until recently did not have any issues. The camera's are set to 15fps using 264+.
The camera's are all hik 2142FWD-I 4MP, a few of them have a newer firmware than the original 6 I purchased.
Do you have any suggestions based on this info?
Thanks,