what exact version of BI?After nearly two years running BI I started getting this same error except I am on the latest version of BI so I can’t upgrade. I tried rebooting. All mobile devices are listed in BI and the apps work on the devices. Any other ideas?
Ok, I assumed it was the latest version since it didn’t prompt for an upgrade after restarting but I see that it’s 4.8.4.5. The options for updating on the About tab (under Software support and maintenance) are all greyed out, except for the Upgrade/renew now and Email support now buttons.what exact version of BI?
yes as explained in other threads, you need to go to the blue iris website to update since your support has expired. Just run the update file.Ok, I assumed it was the latest version since it didn’t prompt for an upgrade after restarting but I see that it’s 4.8.4.5. The options for updating on the About tab (under Software support and maintenance) are all greyed out, except for the Upgrade/renew now and Email support now buttons.
yes as explained in other threads, you need to go to the blue iris website to update since your support has expired. Just run the update file.
yes as discussed in those threads.I see. Since support has expired the automatic update prompts have been disabled? That must be a new change.