New to BI, can't get Push or Email Alerts?

P

pbc

Getting comfortable
Jul 11, 2014
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So been at this a few hours now working on a single camera before I move over other cams. I've gone through several of the BI guides to set up triggers based on motion and using zones. Can see the motion being detected. In the Alerts tab, all trigger sources and zones are checked, and I've tested that the gmail server works fine (received an email early on when I set it up).

But while it places an alert in the continuous video screen that I can click on and see what caused the trigger, I am getting nothing via push to my android phone's BI app, nor am I getting any emails on the alert. For the life of me I can't seem to figure it out after watching a few tutorials. I must have something off in the attached?
 

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what is your email service ?
Some services do not work or block the traffic. I can not get GMAIL or my personal 1and1 email address to work.

the recipient is a email address.
 
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Thanks, it is gmail. Weird thing is it appears to test fine.

SMS doesn't want to work either.
 
Gmail SMTP has a few quirks. It worked for first time for me then starts blocking you. Run the test again.
You will need to set it up with an "Application specific password" for Blue Iris. This allows "less secure apps" to login and also to get around 2FA.
You'll also need to login to the gmail account with a browser and possibly press "It was me" to the suspicious login.
 
Yeah, that's how I got it to "pass the test" the first time around.

I'm also not getting anything via SMS either though. So not sure what is going on.
 
jaydeel said:
1. Are your mobile devices checked for push?

View attachment 63882

2. Just a thought. Can you get an email or sms if you uncheck all images/attachments options?
Click to expand...

Yeah. Assume it pushes to the BI app on my phone? Is there a setting on my Android phone I need to maybe enable?
 
pbc said:
Is there a setting on my Android phone I need to maybe enable?
Click to expand...

Settings > Apps > Blue Iris > Notifications should show ‘allowed’, and ‘on’ for the desired options.

If this isn’t the issue, you could try deleting the phone from from Blue Iris, then log back in via the Android app. This should re-sync the phone, and perhaps get push working.
 
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fenderman said:
sms is sent via email. So if gmail is not working, you wont get sms.
Click to expand...

Got it.

Gmail is definitely working, tried it again with a test and it comes through via email just fine.

Wonder if it is a setting somewhere. Basic question...if I don't have Schedule enabled and am recording 24/7 with motion sensor on, presumably it's just "Active" from a motion sensing perspective?

Thanks @jaydeel, I think the phone trigger/notification is working after deleting the phone and reinstalling. Just clicked on "Trigger" in the live view mode and an alert came through. Now to figure out the email/SMS piece.
 
pbc said:
Now to figure out the email/SMS piece.
Click to expand...
Once you've got e-mail working, some good guidance in BI's 'Help', search for "Send SMS"; it's on page 104 in my version (attached below).
 

Attachments

Thanks will have a look. Looking at my motion settings, anything that jumps off the page as off?

BI Motion Sensor.PNGBI Object Detection.PNGBI Zone A.PNGBI Zone B.PNG
 
TonyR said:
Once you've got e-mail working, some good guidance in BI's 'Help', search for "Send SMS"; it's on page 104 in my version (attached below).
Click to expand...

So my phone carrier (rogers) is different than the email I set up (gmail). Wonder if that's the issue.
 
Also had set this up on the 15 day trial.

BI Sentry.PNG
 
FYI... For testing you can simulate a motion trigger using HTTP Interface command /admin/camera=x&trigger=1.
And reset it before the break time using /admin/camera=x&trigger=0
More here, item #1:

5.2.9 - May 26, 2020 - Dual Stack IPv6 Support

5.2.9 - May 26, 2020 Support for IPv6 addresses in a “dual stack” mode. If your router provides an LAN IPv6 address for your PC, you will now see this on the LAN IP list on Settings/Web server. If your router and ISP support IPv6, you may now connect to your Blue Iris service this way remotely...
ipcamtalk.com ipcamtalk.com

EDIT: I stand corrected... while /admin/camera=x&trigger=1 DOES create a ‘MOTION‘ entry in the clip list, it does NOT appear to trigger any of the On alert Actions... I’ll query Ken about this.
 
Last edited:
jaydeel said:
FYI... For testing you can simulate a motion trigger using HTTP Interface command /admin/camera=x&trigger=1.
And reset it before the break time using /admin/camera=x&trigger=0
More here, item #1:

5.2.9 - May 26, 2020 - Dual Stack IPv6 Support

5.2.9 - May 26, 2020 Support for IPv6 addresses in a “dual stack” mode. If your router provides an LAN IPv6 address for your PC, you will now see this on the LAN IP list on Settings/Web server. If your router and ISP support IPv6, you may now connect to your Blue Iris service this way remotely...
ipcamtalk.com ipcamtalk.com

EDIT: I stand corrected... while /admin/camera=x&trigger=1 DOES create a ‘MOTION‘ entry in the clip list, it does not appear to trigger any of the On alert Actions... I’ll query Ken about this.
Click to expand...

Wonder as well if having the Sentry AI feature on changes how the motion intrusion trigger/alerts work as well? E.g., looking at my feeds, I only see the "S" for Sentry alerts but see no basic motion detection alerts in my feed for motion intrusion.
 
pbc said:
So been at this a few hours now working on a single camera before I move over other cams. I've gone through several of the BI guides to set up triggers based on motion and using zones. Can see the motion being detected. In the Alerts tab, all trigger sources and zones are checked, and I've tested that the gmail server works fine (received an email early on when I set it up).

But while it places an alert in the continuous video screen that I can click on and see what caused the trigger, I am getting nothing via push to my android phone's BI app, nor am I getting any emails on the alert. For the life of me I can't seem to figure it out after watching a few tutorials. I must have something off in the attached?
Click to expand...
Put an actual email address in place of Front Door Alert, as @SouthernYankee mentioned.

InkedBI 1_LI.jpg
 
Ah. somehow missed the last line...will change that.
 
I must be misunderstanding the min/max object size..walked right across the patio, and nothing was triggered (I turned off Sentry).

1592257369215.png
 
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