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  1. CastleSurveillance

    SD59225U-HNI vs SD49225XA-HNR

    Hi guys, I currently have a SD59225U PTZ on my house.... it's been up for 2 years approx. I'm super unhappy with the tracking. It often spins in circles.. doesn't track correctly. Follows headlights of cars, etc. @Wildcat_1 helped me to set up the settings better than it was before... but...
  2. CastleSurveillance

    Android user: cannot access cameras on DMSS when not on home WiFi

    should be p2p
  3. CastleSurveillance

    Android user: cannot access cameras on DMSS when not on home WiFi

    I have a client complaining about not being able to connect to his cameras via DMSS on his android phone when he is not on his home network. these cameras were installed well over a year ago and to my knowledge were operating perfectly fine until just now. anyone have any ideas?
  4. CastleSurveillance

    Dahua NVR - Skipping/Choppy Video

    Trust me - this is a bit of an overbearing client - they insisted on 25fps - I wouldn't of made it that way otherwise. I'll try 15fps.
  5. CastleSurveillance

    Dahua NVR - Skipping/Choppy Video

    Hi Guys, I have a client with a NVR in the field - it is a 32CH Dahua 4K NVR (Model #: DHI-NVR6A08-32-4KS2) - it has 8 separate 6TB skyhawk surveillance HD's. 21 Cameras connected - the majority 4MP turrets, 3x 4K vari-focal bullets, and 3x 180 degree Dahua cams (4x2MP image sensors) It is on...
  6. CastleSurveillance

    Dahua Focus on Movement

    bump - anybody?
  7. CastleSurveillance

    Dahua Focus on Movement

    Alright guys - I set this up over a year ago and I cannot remember how I did it on my personal NVR. When there is movement - over a trip line, etc - my NVR will switch from view all 12 channels to view just that one channel - then after a couple seconds it'll switch back to the view 12 mode...
  8. CastleSurveillance

    Fish Eye?

    I've never done a fish eye before. Client is asking me to put one above his bar/registers in a restaurant - Is this the right application for this? Additionally - when you break out multiple views on the fish eye, does each one of those take up a channel on the NVR? Say I want 4 views from that...
  9. CastleSurveillance

    Review: Dahua SD5A425XA-HNR 4MP 25x Starlight IR PTZ

    @EMPIRETECANDY @Wildcat_1 any review of SD-49425XB-HNR yet?
  10. CastleSurveillance

    Dahua Push Notifications?

    @EMPIRETECANDY new firmware update = push notifications working again. Thank you for your help sir. @Davahad This should help you. @Crows This did help. thank you.
  11. CastleSurveillance

    Dahua Push Notifications?

    I’m downloading the latest version off their website - it says it’s going to take four hours.It’s not my internet speed that’s slow, it’s their website.
  12. CastleSurveillance

    Dahua Push Notifications?

    Andy - I’m downloading new firmware onto a stick right now. Pass on to Dahua for me - it’s completely stupid to have a button that does nothing for updates on the NVR.
  13. CastleSurveillance

    Dahua Push Notifications?

    The steps don't jive.. I can't find a way to update the NVR. says latest software.
  14. CastleSurveillance

    Dahua Push Notifications?

    @EMPIRETECANDY andy this is not the solution. There are multiple different cameras and NVRs having problems with this. This isn’t a firmware problem. this is a problem with DMSS for iPhone.
  15. CastleSurveillance

    Dahua Push Notifications?

    When I check via the NVR - it says up to date on all of them.
  16. CastleSurveillance

    Dahua Push Notifications?

    @EMPIRETECANDY the AI deterrent cam you sell 5MP - system version 2.800.000000.3.R, 2019-07-19, IPC-HDW1431s - 2.622.000000.31.R- 2018-08-13 NVR Model: DHI-NVR5216-16P-4k2SE, v4.000.000001.5, 12/18/2019
  17. CastleSurveillance

    Dahua Push Notifications?

    Andy - it’s so many. I probably have like 6-8 cameras this is occurring with.
  18. CastleSurveillance

    Dahua Push Notifications?

    I can only speak for the US.
  19. CastleSurveillance

    Dahua Push Notifications?

    confirmed. Same version. All cameras have updated firmware. Firmware on NVR is updated as well.
  20. CastleSurveillance

    Dahua Push Notifications?

    @EMPIRETECANDY IVS. triplines specifically. Used to work perfectly.
  21. CastleSurveillance

    Dahua Push Notifications?

    @EMPIRETECANDY any update to this? I have a client that complains almost daily about this. I myself am still not getting notifications.
  22. CastleSurveillance

    Dahua Push Notifications?

    I am also on 13.7 and 1.60 for DMSS
  23. CastleSurveillance

    Dahua Push Notifications?

    Yeah - I upgraded my firmware.. still dont work. Stuff's frustrating.
  24. CastleSurveillance

    Dahua Push Notifications?

    I don't get what the difference is between that set up - and my set up?
  25. CastleSurveillance

    Dahua Push Notifications?

    @bigredfish between the issues with the us federal government - and little things like this.. I'm starting to think that I may have to switch my go to brand.
  26. CastleSurveillance

    Dahua Push Notifications?

    I typically have a "don't upgrade at all if it's working" philosophy myself.. but these push notifications are pretty frustrating.. and I have clients that are blowing me up about it.
  27. CastleSurveillance

    Dahua Push Notifications?

    Nope. not mine. Upgraded firmware.. still no push notifications.
  28. CastleSurveillance

    Dahua Push Notifications?

    @EMPIRETECANDY any update on the issues with DMSS?
  29. CastleSurveillance

    Dahua Push Notifications?

    So does mine.
  30. CastleSurveillance

    Dahua Push Notifications?

    Yes. NVR. I have 12 cams. I don’t want to do them one by one. I’m thinking the last update broke it as well.
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