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Hoping someone may be able to help. I am having problems with a recently installed DS-2CD2042WD-I camera. Everything works great on the camera except for one thing. I can not turn-off the date/time stamp on the image. When I go to the OSD Settings page and try to make any change, then press...

That did it. I was having problems getting the Active X Control to load in correctly on a couple of the browsers. Thanks for your help!

Using internet explorer didn't help. Had the same experience. It lets me change the numbers but it doesn't seem to save the changes.

Hoping someone can help me as this board has been able to do in the past. I have installed a DS-2CD2032-I. When I go in to the image settings under advanced configuration and try to adjust brightness, contrast, saturation, hue and sharpness I am able to change the values. However, when I go...

That did it! Tried it from a computer with the plugin installed and settings are saving. Thank you Brad!

I have a DS-2CD2032-I located in a downtown metropolitan area. I'd like the camera to stay in day mode so that the city skyline is in color. I've tried switching the Day/Night Switch to Day but it doesn't seem to have any effect. Also, I have noticed that I do not see the green "save...

Hoping someone on the board can help. I am installing cameras as several remote locations. So far I have installed two Hikvision DS-2CD2032-I cameras and can access the live video stream via VLC with rtsp://IPADDRESS:PORT/live and they work perfect! I just installed a third camera at a remote...

Figured out the problem. The camera is hard wired, the laptop was wireless. The camera was on a different subnet. if anyone else has this problem, make sure you download the latest version of SADP and be on the subnet.

I noticed that I had downloaded an old version of SADP. Installed v3.0.0.2 and this is now prompting me to activate the camera. (Good news!) Now, when I give it a password to activate the camera - password meets password requirements - it pauses for a moment and then gives me an activation...

Hello. This is my second Hikvision IP cam. I received it from B&H yesterday. Connected it via POE to my network. SADP can see the camera but it does not give me the option to activate or setup a password for the camera. When I open a browser and connect via the IP address, the camera sends back...