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"Its in the blue bar at the top of the page, pay close attention to the Cliff Notes before asking the same questions that gets asked multiple times per day. Study and Plan before spending money. Forum search is your friend. Its at the upper right corner of the page. " I know how to do a forum...

This is NOT helpful....If you know the answer then let's have it or move on! Thanks for condescending lecture....

Here's the deal: I have three phones, one Iphone and two androids. The Iphone and Android work with the phone app and using the ipctddns through this site. The two phones belong to a friend and I set them up for him a couple years ago. One phone is mine and I keep a copy of his server on my...

Is there a way to recover clips that have been recently deleted in Bi? Thanks in advance....

Yeah, I know it's Windows and I had a eureka moment the first time you posted it. Don't know why I didn't try that to begin with. Brain dead I guess....

No, no.....It can't be THAT easy!:smash:

I have a friend that I installed Bi for and he's a long distance truck driver. When he gets home he sometimes has an overwhelming number of clips to delete for the time he's been on the road. Is there a way to delete them en masse, with a few keystrokes? Thanks Bob T.

You don't mention the browser you're using. I use Chrome and it has limited functionality (no video and some functions cannot be accessed but I can open the web interface via the browser). Try a different browser. The web interface only works correctly with IExplorer......Try IE to enter the IP...

Duh? First thing I tried.....No worky..... You're a genius! Oh, and just when I thought I'd pressed/clicked on every obscure icon on that panel, alas there's one that I didn't try.....Thanks for assuming that I actually know what that little green icon meant, 'cause I don't. "Solo" selected...

Thanks all for the responses. I eventually used the DMZ in the interim as we waited on a new router. After installing a much more modern router (lynksys) the port forwarding works as advertised. The router choice was the system owner. As for me, I have switch to an ASUS and soon to set up VPN.

I have two new Bi installs, one in my home and the other in a friends home. I had Bi4 installed for a few years before installing Bi5, my friend's installation is entirely new to him. Anyway, in my installation (as it was in Bi4) you can drag cameras simply by selecting the camera by clicking...

Manually set.....It says "settings saved' after clicking the "apply" button in the router....

So, I set up a system for a friend. On three separate occasions I've have to change Port Numbers from 1080 to 1081 and now tonight, to 1082 else my friend cannot access BI 5 via his phone..... About his system: He's using a D-Link router (very old) supplied by T-Mobile whose Ip is set to...

Well, just for information purposes only, there is a reset button on the inside of the camera that when depressed and held (before power is applied) then plugging in the power (keep holding the reset for about 10 seconds), will reset the camera back to "inactive" and the default IP. You can then...

So it's going to need a submission to Hik to recover it? No need for a response, I know the answer to this question...Still miffed and confused as to how this happened as I set up 6 others with nary a problem....

V5.4.81 build 180203......

What's a hard reset? There's no reset button on the cam. I found a reset tool in the "Tools" tab of this site that looks promising but haven't tried it yet. Apparently, only Hikvision can provide an unlock key to reset the password. Hopefully the tool works, else I have to contact Hikvision via...

Is this tool still functional (it's 40 pages long:idk:)? I just tried to setup a DS-2cd2120F1 camera in SADP and changed the ip of the camera, the gateway and then tried to use it in BI5. After several attempts to connect via BI 5, I went back to SADP and am unable to log into the camera. At...

I have a new DS-2CD2120F-1 that i attempted to setup in SADP and I successfully changed the IP address and checked the subnet mask and of course set a password. i assume this password is the camera password, YES/NO? The SADP tool says it's "ACTIVE"... Anyway, I setup the cam IP in BI5 along...

Got it all playing together now with ipct DDNS.... Thanks for the help....very confusing for a noob... Bob T.

Thanks. I might do the Raspberry Pi thing given I happen to have a spare laying around that I'm not using....

Well, finally the 'big picture' is coming together. I need to download bi tools (BIT) and there paste the API Key into the DDNS / IP Management section of BIT. I did none of this so no wonder the ipct ddns didn't work. I assume BIT runs as a service on startup on the host computer, yes?

Gotcha. It's working with the appended :1080 following the No-ip link in the app.....I know I tried this with the IPCT ddns link and it either did nothing (didn't work) or gave me an error of some sort, can't recall anymore. I'm not familiar with BIT? If I do a search maybe I can find out what...

I thought I tried that more than once but I'll try it again. Do I leave the router as-is?

Yeah, easy for you to say:)....I was admittedly stuck on stupid:smash: given I never setup DDNS before. I thought the DDNS link was to be used in the phone app but now I realize that it's to be used on the server side.... This is the misconception I had was based on something I read that said...

Well, it works with 1080 ONLY if/when I specify the port address appended to the WAN address. The lan address of the pc is 198.168.107:1080. My ports are forwarded to 1080 in the router and my phone app WAN address is set to 173.xxx.xx.2xx:1080. This allows me to connect via ATT network and the...

I'm not sure what you're referring to but I am aware of the port address in the Bi webserver and have tried different ports. I tried 1080 as well. I'll try again.

Well, here's the deal....I can only access it via a specific wan address and the address must specify the port as well, e.g. 173.xx.xx.xxx:81 It will not work without the port address specified regardless of the port used. If I remove the :81 it will not connect. Of course it will not work with...

After the setup and given it was garbage day the following morning the box went into the trash.....

Umm, followed your link...interesting. I will try that.