Search results

Glad I could help. You are a step ahead of me as I still haven't tackled the VPN setup yet

Taking a stab in the dark here, but check in BlueIris > Settings > Users, select the user you are logging in as and click EDIT. Make sure there is not a check mark in LAN ONLY

They are readable in my case, but requires either a repair database (rare) or in most cases a reboot of the WD MyCloud. As soon as it reboots, BlueIris again can access the files as usual. Within 2 days average, same process again. Continuous record and alerts all continue to save to the...

Currently running a single camera on my front door and no hardware acceleration is enabled.

Do not have a USB Hard Drive available to try, certainly hope that does not turn out to be the only solution

Hardware Accelerated Decode is not enabled. Not sure how that would effect disk reads, but in any case not the issue here.

Disk 'Writes' are not the issue as I stated the files are actually there and I can access them via Windows 10 File Explorer. It is only BI that throws up the error that the file can not be found.

Started with BI5. When I contacted them was told nothing in BI5 would cause this, but never had the issue prior and Windows 10 File Explorer can still access the drive/folder/files even when BI is reporting the file can not be found.

Anyone have any other possible solutions to this issue?

Unfortunately, the MyCloud firmware update must not have been the issue. 1day 22hrs and back to same issue.

Just spotted something that MAY be the culprit. Was just in the Dashboard for MyCloud and noted that a firmware update had installed on Oct 9, 2019 . That would coincide with the approximate time the issues started. So I just rolled-back the MyCloud to the previous firmware version and will...

Have already checked this aspect and did not help. Was skeptical it would as again after reboot of MyCloud it will generally work 2-3 days before issue happens again . Have also already COMPLETELY removed and reinstalled BI (new clean database) and same result after couple days.

Have been running BI for a year now set to Continuous Record and alert on Motion and is storing to a Western Digital MyCloud 3TB drive. Until a couple months ago, all was great, however I then ran into an issue where if I open BI (v.5) and click to open a clip in the sidebar I am presented with...

Restarted the server and now seems to be working

Well just came looking for solution to this message "Sorry, the file could not be found". Was working fine earlier and just logged in to check things and was alerted to a new update. Updated ( to 5.0.4.8) and now any clip or alert I select gives the same message. They are all there, I can go to...

2299 and not to argue, but I was in fact logged in at the time.

Purchased here on Jan 12 2019 and I luckily have saved copy of invoice/receipt with key as when I go into store and view order all I get is "No order has been made yet."

I agree for my use as a BlueIris drive Synolgy pricing is not where I prefer to get to. I was looking at THIS , but not sure I would not run into same issue having with the WD MyCloud.

#TonyR ... Thank you for the response. Yes I am in Windows 10 and also aware of the SMBv1 deprecation issue. I am not having issue with Windows shares or drive mapping with the MyCloud and have 2 systems on the network that I use it to store backups for. Even though the MyCloud supports through...

Unfortunately the Username/Password for the service was not the issue in this case. From what I have seen from others with same issue it seems it is an issue with the WD MyCloud. If someone has found a way to get it to work I would love to hear how. The USB drive would not give the option to...

So after hours of trying over several days could not get My 3TB Western Digital MyCloud to show as an option in BlueIris > Clips and Archiving > Folders . Seems this is a limitation of the WD MyCloud and can not be done. Currently have set to folder on my E drive, but would like to move to...