Hi
@CCTVCam
Aliexpress like other sites which have numerous vendors ( like ebay ) has a range of "great - good - average - and poor" quality vendors with a similar range of products.
Some of the Aliexpress vendors have learned to game the rating system ( as they have on ebay, amazon, etc .. ) and thus I would not even feel a 100% on Ali is a real 100% ( from a math point of view, I think of 100% on Ali as "C+ or better - seriously a vastly over gamed rating system from my experience )
Some of the items I have received were not as described - or the description had major omissions which the vendor purposefully failed to describe. Other items have been good and as described. I really wished the rating system there was more fair and allowed a better view of which vendors are A+ vendors ( like Andy ), and which are B, C, vendors..
You are correct, "items I have received were not as described - or the description had major omissions which the vendor purposefully failed to describe." I have very bad experience with "
N_eye Official Store". AliExpress stepped in and told the store to refund but they do not comply...Also, their CSR is very rude with customer on chat!