Another Huisun Mini PTZ v1 somewhat dead - 4 months

riceandbeans said:
@dmanindfw - can you establish any type of communication with the cam over IP, for any period of time?
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Nope nothing. Have tried 2 different computers, POE injector, separate power supply, etc. Nothing will connect to it
 
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Anyone know what this is? New setup worked great for an overnight..was putting in presets and froze with static..cant move, will try power off on..

huh..unplugged and plugged back in..patrolled and now ok..
 

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Another +1 for a dead V2. It lasted all of 2 weeks. Switch says it is drawing power, even on the 12v adapter it doesn't communicate on the network, it seems the camera board itself has an issue. Looking at the board there appears to be a button cell soldered to the board, perhaps my rapid unplug and replug of the cat 5 cable caused the board to lock up somehow and the button cell is keeping it in that state. I'll investigate further.
 
interested in how you come out. good luck. May I ask what powered the cam before? POE or POE+?

thanks
 
Interpon said:
interested in how you come out. good luck. May I ask what powered the cam before? POE or POE+?

thanks
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I was using a TP-Link TL-SG2210P POE+ switch, but the camera didn't draw anywhere near POE+ current levels.
 
I bought 2 of these for an install last year... I had trouble configuring them but eventually got them online... one failed within 3 months, the other after 5 months... now having to send back at my own expense & hoping to get a refund from wholesaler... Pile of shit, wish I'd stuck with branded Hik kit
 
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Mine are still going. Using trendnet poe+ adaptor.one is over a year.2nd is about 4-5 months. Would i buy a 3rd one? Nope.seeing that dahua has ptz for good price now.

Sent from my 6045O using Tapatalk
 
Just for the record i tried a variety of software tools on Linux, Mac and PC, SADP on Mac and PC but nothing. These things should at least ha e a factory default button on them. Even the Huisun website had no manual or firmware updates that i could see (at least not in the logical place). So back they go next week, hopefully for a refund...

Sent from my SM-G900F using Tapatalk
 
They also have a higher end model with tracking but its a bit more $$$.u can read about it in the dahua section.i havent kept up to date on these.

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Just note that these Dahua units have their own issues as well...Several members have received defective units on arrival. Focus issues tend to be most common complaint, although there's also a list of bugs that are likely firmware-related which will hopefully be solved in the future. The seller that most people are using (Andy) is a member here as well and seems to be refunding/replacing without hassle.

Also for the record, the Huisun issues seem to be primarily with the mini-ptz units, not the speed domes. Only two complains I've seen on the speed domes; One of which we suspect was not the fault of the camera itself, rather likely an external power failure that indirectly damaged the unit (though not confirmed)....As to which brand is better on the speed domes (Huisun or Dahua), it's debatable. They each seem to have their strengths and weaknesses.....Dahua gives more zoom for the price, more upward tilt and more low-light sensitivity, whereas the Huisun speed dome seems to be less prone to focus issues, better color response and adds wiper capability.
 
wxman said:
Just note that these Dahua units have their own issues as well...Several members have received defective units on arrival. Focus issues tend to be most common complaint, although there's also a list of bugs that are likely firmware-related which will hopefully be solved in the future. The seller that most people are using (Andy) is a member here as well and seems to be refunding/replacing without hassle.

Also for the record, the Huisun issues seem to be primarily with the mini-ptz units, not the speed domes. Only two complains I've seen on the speed domes; One of which we suspect was not the fault of the camera itself, rather likely an external power failure that indirectly damaged the unit (though not confirmed)....As to which brand is better on the speed domes (Huisun or Dahua), it's debatable. They each seem to have their strengths and weaknesses.....Dahua gives more zoom for the price, more upward tilt and more low-light sensitivity, whereas the Huisun speed dome seems to be less prone to focus issues, better color response and adds wiper capability.
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The dahua do not fail at a crazy high rate after a few months when you can't dispute the transaction...These huisun are utter trash...Keep using the huisun for birdwatching..They have proven unreliable...
 
fenderman said:
The dahua do not fail at a crazy high rate after a few months when you can't dispute the transaction...These huisun are utter trash...Keep using the huisun for birdwatching..They have proven unreliable...
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The mini-ptz, yes..They've proven to be unreliable...Not the speed domes, though. You're comparing apples to oranges. The mini-ptz and the speed dome are completely different animals.

The mini-ptz is a relatively new design that's an almost weightless piece of plastic as housing with a small lens and open circuit board or two inside...They're cheap at only a little over 100 bucks and are prone to overheating, voltage spikes, etc...

The speed domes use heavy, metallic housing with stronger motors (that've been around for many years; since the analog days) with proven long term durability. Inside the domes, they use actual "brick" zoom modules, some
versions even containing actual name brand Hikvision zoom modules with documentation of the modules provided on Hikvision's website...There's also fans and heaters inside the domes to help alleviate strain during hot/cold weather along with voltage protectors. Cost in the $350 to $650 range, depending on the model...There's no comparison between these and the cheap mini-ptz's that have the high failure rates.

For the record, we've had more complaints here on the Dahua speed domes over the past 2 months than we've had on the Huisun speed domes in 2 years. I can fully understand your complaints against the mini-ptz, but why attack their more reliable, higher grade products? I don't get it...But to each their own opinion.
 
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wxman said:
The mini-ptz, yes..They've proven to be unreliable...Not the speed domes, though. You're comparing apples to oranges. The mini-ptz and the speed dome are completely different animals.

The mini-ptz is a relatively new design that's an almost weightless piece of plastic as housing with a small lens and open circuit board or two inside...They're cheap at only a little over 100 bucks and are prone to overheating, voltage spikes, etc...

The speed domes use heavy, metallic housing with stronger motors (that've been around for many years; since the analog days) with proven long term durability. Inside the domes, they use actual "brick" zoom modules, some
versions even containing actual name brand Hikvision zoom modules with documentation of the modules provided on Hikvision's website...There's also fans and heaters inside the domes to help alleviate strain during hot/cold weather along with voltage protectors. Cost in the $350 to $650 range, depending on the model...There's no comparison between these and the cheap mini-ptz's that have the high failure rates.

For the record, we've had more complaints here on the Dahua speed domes over the past 2 months than we've had on the Huisun speed domes in 2 years. I can fully understand your complaints against the mini-ptz, but why attack their more reliable, higher grade products? I don't get it...But to each their own opinion.
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No there have been issues with huisun and improx speed domes. Of recent memory is the Huisun speed dome that failed when the wiper was turned on and the speed dome that will not focus at certain distances....
your guess that the huisun speed dome failed because of a power supply is baseless, just as baseless as the LIE told by huisun/their sellers/members here that the mini ptz was failing because of a bad poe module...Your are deliberately misleading by not including improx failures which is the same camera.. Furthermore, you fail to note.that there were many more sales of dahua ptz than huisun speed domes - may many orders of magnitude and the few issues were the speed of focus or the mount angle not complete failure like the huisun. Your generalization of "issues" and lumping them all together is a deliberate attempt by you to deceive end users. Very few here actually purchased the huisun/improx speed dome because of the cost and the uncertainly related to these junk manufacturers. I have yet to see a post where someone states that their dahua ptz simply failed.
Huisun is a junk unreliable brand and I will not let you mislead the users here into buying them. We have had enough users lose their hard earned money because of advice given by "experts" such as your self..enough already....there is sufficient evidence that these cams are complete rubbish and that the brand does not stand behind their products. So go back to recording birds. For the rest of us who want cameras that dont drop dead every few months, there are better alternatives.
For the record the mini ptz is not a "little" over 100..
I encourage you to keep replying so we can keep bringing this thread to the top..hopefully it will help at least one person avoid Huisun. These low end suppliers who want to take your money and run like Huisun and Longse will be called out. The days of them praying upon cheap folks looking to save a dollar are over...at, least those smart enough to do a bit a research first.
You know what they say, fool me once....
 
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fenderman said:
No there have been issues with huisun and improx speed domes. Of recent memory is the Huisun speed dome that failed when the wiper was turned on and the speed dome that will not focus at certain distances....
your guess that the huisun speed dome failed because of a power supply is baseless
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Not exactly sure why that assumption is baseless. Had the cam went out alone, that would be one story. Since the unit supplying power to the cam went out too, that puts a different light on things. Several others here came to the same conclusion that it was probably not the fault of the cam. True, we don't know for sure what caused that issue, but blaming the cam without proof is also "baseless"...The assumption I (and others) came to was based on scientific context clues of what would be the more-likely cause.

just as baseless as the LIE told by huisun/their sellers/members here that the mini ptz was failing because of a bad poe module...
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Maybe I missed something, but I don't recall Huisun or anyone else ever saying for sure that it was definitely a bad POE module causing the failures. If memory serves me correctly, there was one supplier who started including external POE splitters as a possible fix. I seem to recall warning people myself that it was only speculation that this would fix the problem and that "only time would tell"...


Your are deliberately misleading by not including improx failures which is the same camera..
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Where have I not included imporx failures? I'm aware they are the same camera, which is why I often refer to them as "huisun/imporx"...I'm not aware of any additional reported failures under the imporx name that I've ignored?

Furthermore, you fail to note.that there were many more sales of dahua ptz than huisun speed domes - may many orders of magnitude
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Valid point, but we really don't know the exact numbers of purchases for each brand of speed dome. A lot of people only post when there's a problem so many could have purchased the huisun speed domes and never posted here because they had no issues that needed resolving...Even assuming that more purchased the Dahua, it's not fair to automatically assume that there would have been significantly high failure rates if more people had purchased the Huisun.


and the few issues were the speed of focus or the mount angle not complete failure like the huisun.
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Wasn't just the focus speed. Several would not focus at all in low light and one or two would not focus at all, regardless of lighting. Complete failure or not, if it does not do it's job, what's the difference? You can't identify a suspect if the camera won't focus...Might as well be a complete failure because blurry video won't do you a bit of good. Several units that we know of have had to be sent back to China and it's only been about 2 months. Who knows what kind of results we'll be dealing with 6 months or a year down the road.

Your generalization of "issues" and lumping them all together is a deliberate attempt by you to deceive end users. Huisun is a junk unreliable brand and I will not let you mislead the users here into buying them. We have had enough users lose their hard earned money because of advice given by "experts" such as your self
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I have never claimed to be an "expert" and I'm not trying to deceive anyone. I just giving honest, non-biased feedback based on what experience I have had with the different brands/models. I've done my share of Huisun bashing when and where needed, but I also give them the benefit of the doubt when and where needed. Same for Hikvision, Dahua and any other brand. I point out both their good points and their flaws and let the end user decide for themselves if a certain brand/model is right for them. You don't seem to share that unbiased viewpoint and refuse to accept anything positive about something made by Huisun.


enough already....there is sufficient evidence that these cams are complete rubbish and that the brand does not stand behind their products.
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I disagree. I've seen no evidence to support the huisun speed domes are "complete rubbish"..I've also seen a number of posts where Huisun replaced defective mini-ptz units and/or sent replacement parts under warranty. How is that not standing behind their product?

So go back to recording birds.
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Can't you come up with a better insult than that?

For the record the mini ptz is not a "little" over 100..
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Seems they were going around $130-ish a few months back. Haven't priced them lately, though.

The days of them praying upon cheap folks looking to save a dollar are over...at, least those smart enough to do a bit a research first.
You know what they say, fool me once....
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You do realize the Huisun speed domes are MORE EXPENSIVE than Dahua, right?
 
wxman said:
Not exactly sure why that assumption is baseless. Had the cam went out alone, that would be one story. Since the unit supplying power to the cam went out too, that puts a different light on things. Several others here came to the same conclusion that it was probably not the fault of the cam. True, we don't know for sure what caused that issue, but blaming the cam without proof is also "baseless"...The assumption I (and others) came to was based on scientific context clues of what would be the more-likely cause.



Maybe I missed something, but I don't recall Huisun or anyone else ever saying for sure that it was definitely a bad POE module causing the failures. If memory serves me correctly, there was one supplier who started including external POE splitters as a possible fix. I seem to recall warning people myself that it was only speculation that this would fix the problem and that "only time would tell"...




Where have I not included imporx failures? I'm aware they are the same camera, which is why I often refer to them as "huisun/imporx"...I'm not aware of any additional reported failures under the imporx name that I've ignored?



Valid point, but we really don't know the exact numbers of purchases for each brand of speed dome. A lot of people only post when there's a problem so many could have purchased the huisun speed domes and never posted here because they had no issues that needed resolving...Even assuming that more purchased the Dahua, it's not fair to automatically assume that there would have been significantly high failure rates if more people had purchased the Huisun.




Wasn't just the focus speed. Several would not focus at all in low light and one or two would not focus at all, regardless of lighting. Complete failure or not, if it does not do it's job, what's the difference? You can't identify a suspect if the camera won't focus...Might as well be a complete failure because blurry video won't do you a bit of good. Several units that we know of have had to be sent back to China and it's only been about 2 months. Who knows what kind of results we'll be dealing with 6 months or a year down the road.



I have never claimed to be an "expert" and I'm not trying to deceive anyone. I just giving honest, non-biased feedback based on what experience I have had with the different brands/models. I've done my share of Huisun bashing when and where needed, but I also give them the benefit of the doubt when and where needed. Same for Hikvision, Dahua and any other brand. I point out both their good points and their flaws and let the end user decide for themselves if a certain brand/model is right for them. You don't seem to share that unbiased viewpoint and refuse to accept anything positive about something made by Huisun.




I disagree. I've seen no evidence to support the huisun speed domes are "complete rubbish"..I've also seen a number of posts where Huisun replaced defective mini-ptz units and/or sent replacement parts under warranty. How is that not standing behind their product?



Can't you come up with a better insult than that?



Seems they were going around $130-ish a few months back. Haven't priced them lately, though.



You do realize the Huisun speed domes are MORE EXPENSIVE than Dahua, right?
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Explaining away failures and blaming it on the power supplies is when YOU have no clue is problematic. How can you say "its probably not the fault of the cam" there is NO way to come to that conclusion. The fact the activating the wiper which does not draw much power caused the failure, actually points to the camera as the culprit.
The supplier was Huisun, they are the ones selling via ali...they simply open multiple stores, this is a VERY common MO and used by longse/cantook as well. "jack" claimed it was the poe. "jack" works directly for Huisun. They lie to you, screw you over then open a "new" store. Damn you are gullible.
Once again any dahua failures are small as compared to huisun...do you not comprehend that dahua ptz's outsold the huisun speed dome likely 500:1? You are not using your brain. I have seen one or two users with focus issues..dont make it seem like more. Regardless, 500:1...not sure how many times I need to emphasize that..I know you are not that stupid so you are deliberately misleading users.
Huisun NEVER stood behind their products...one user claim to get a free replacement while all others were left out to dry..yes at least 50 users with dead cams...no replacement, nothing...STOP LYING that users is suspect at best..I think he threatened to badmouth them...and has lied on this forum before. "jack b nimble"...
They were selling for 170 at the time and 130 is not "just over 100"..please enough with the lies...are you getting a discounted or free product?
Husiun is COMPLETE GARBAGE. I cannot emphasize this enough. If you pay more than a dahua for a speed dome you are a certified idiot. Its really that simply. I will keep my user base safe from folks like you how dont know what they are talking about and purposely mislead users into believing a product is reliable when it has been proven to be not to be.
Yes, you are a glorified bird watcher...keep using huisun for that...the rest of us who need reliable surveillance will look elsewhere.
 
fenderman said:
Explaining away failures and blaming it on the power supplies is when YOU have no clue is problematic. How can you say "its probably not the fault of the cam" there is NO way to come to that conclusion. The fact the activating the wiper which does not draw much power caused the failure, actually points to the camera as the culprit.
The supplier was Huisun, they are the ones selling via ali...they simply open multiple stores, this is a VERY common MO and used by longse/cantook as well. "jack" claimed it was the poe. "jack" works directly for Huisun. They lie to you, screw you over then open a "new" store. Damn you are gullible.
Once again any dahua failures are small as compared to huisun...do you not comprehend that dahua ptz's outsold the huisun speed dome likely 500:1? You are not using your brain. I have seen one or two users with focus issues..dont make it seem like more. Regardless, 500:1...not sure how many times I need to emphasize that..I know you are not that stupid so you are deliberately misleading users.
Huisun NEVER stood behind their products...one user claim to get a free replacement while all others were left out to dry..yes at least 50 users with dead cams...no replacement, nothing...STOP LYING that users is suspect at best..I think he threatened to badmouth them...and has lied on this forum before. "jack b nimble"...
They were selling for 170 at the time and 130 is not "just over 100"..please enough with the lies...are you getting a discounted or free product?
Husiun is COMPLETE GARBAGE. I cannot emphasize this enough. If you pay more than a dahua for a speed dome you are a certified idiot. Its really that simply. I will keep my user base safe from folks like you how dont know what they are talking about and purposely mislead users into believing a product is reliable when it has been proven to be not to be.
Yes, you are a glorified bird watcher...keep using huisun for that...the rest of us who need reliable surveillance will look elsewhere.
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I had no idea that I was a bird watcher...or that I was getting free/discounted Huisun products...or that I was purposely trying to mislead others into buying junk...I learn new things about myself everyday.
 
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wxman said:
I had no idea that I was a bird watcher...or that I was getting free/discounted Huisun products...or that I was purposely trying to mislead others into buying junk...I learn new things about myself everyday.
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You certainly do....I can smell bs from a mile away...
 
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