Blue Iris - video blur issue

Discussion in 'Blue Iris' started by WannaTheater, Feb 7, 2019.

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  1. WannaTheater

    WannaTheater Young grasshopper

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    Good idea- can PSS and Blue Iris run on the same server simultaneously without conflict?
     
  2. fenderman

    fenderman Staff Member

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    they should.
     
  3. looney2ns

    looney2ns IPCT Contributor

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    @bp2008,
    What am I missing, at your link, for PT, there doesn't seem to be an executable for the program. Yeah, I'm dense.
    Thank you.
     
  4. WannaTheater

    WannaTheater Young grasshopper

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    I’m pretty sure this is a problem with Blue Iris hardware acceleration. Been running for a few days with no hw acceleration and no issues. Will turn it back on and let it run.

    Perhaps something broke during OS update.
     
  5. awsum140

    awsum140 Known around here

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    @looney2ns I'm glad I have company!

    bp was kind enough to point me in the right direction. Once I tried it I thought it wasn't working, nothing on the graph. Then I realized there weren't any problems to be graphed. DUHHHH
     
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  6. bp2008

    bp2008 Staff Member

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    On Github you need to go to the Releases tab to find releases. If you've downloaded the source code there won't be an exe!

    Hehe, yup, a graph that is just a line of 0ms ping responses isn't very eye-catching, but you should see one pixel of green for each 0ms response.
     
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  7. awsum140

    awsum140 Known around here

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    The green line is what gave it away :highfive:
     
  8. looney2ns

    looney2ns IPCT Contributor

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    Doh, Thanks Brian.
     
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  9. awsum140

    awsum140 Known around here

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    :offtopic:

    I have three inexpensive cameras. Two are SV3C, 2mp, and one is a no-name, 4mp. All three lose signal on a sporadic basis, I see "signal restored" messages for all three sporadically in the BI log. All three are on cables terminated by me. After using Brian's PingTracer on all three for a day at a time I've come to the conclusion that it is a hardware problem with those three POS cameras. Thanks for a great tool, Brian.

    I need a bigger "toy" budget!
     
  10. WannaTheater

    WannaTheater Young grasshopper

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    After performing tests for several days, I can comfortably say this is an issue with the hardware accelerated decode setting in Blue Iris.

    Hardware accelerated decode (restart): Intel.... Blurring/Trailing/Predator effect is present.
    Hardware accelerated decode (restart): No.... Issue goes away.
     
    Last edited: Feb 16, 2019
  11. WannaTheater

    WannaTheater Young grasshopper

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    Rolling back the video driver did not help.
     
  12. fenderman

    fenderman Staff Member

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    see the wiki for the correct driver for your generation
     
  13. WannaTheater

    WannaTheater Young grasshopper

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    Thanks Fenderman!!! That did the trick. I rolled the video driver way back to version 21.20.16.4664.
    All seems to be working again- no trailing predator effect.
     
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  14. Mike

    Mike Staff Member

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    So rolling back your Intel driver resolved this issue? What chip do have?
     
  15. WannaTheater

    WannaTheater Young grasshopper

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    Computer: ASRock H270M-ITX/ac
    Operating System: Microsoft Windows 10 Pro (64-bit)
    Processor: Intel® Core™ i7-7700K CPU @ 4.20GHz
    Chipset: Intel® 200 Series Chipset Family
    Graphics: Intel® HD Graphics 630
    Audio: Realtek High Definition Audio
    Storage: Samsung SSD 850 EVO 500GB, WDC WD40PURZ-85TTDY0

    Had issues with:
    Intel HD Graphics 630
    • Driver Version: 25.20.100.6373 and
    • Driver Version: : 25.20.100.6323
    Installed the following driver version from the Blue Iris FAQ:
    6th Generation (Skylake) / 7th Generation (Kaby Lake)
    Driver Version 15.45.18.4664 is known to be good: <15.45.18.4664: Intel® Graphics Driver>

    This removed the following:
    • Intel HD Graphics 630 (25.50.100.6323)
    • Intel Display Audio (10.26.0.1)
    And installed:
    • Intel HD Graphics 630 (21.20.16.4664)
    • Intel Display Audio (10.22.1.97)
    Windows 10 auto update must have updated my original build drivers recently, which looks like it is the cause of the issue.

    The Intel Driver and Support page indicates that "Intel will be supplying Windows DCH Drivers for its products beginning in November. These drivers will be used for
    Windows® 10 and Windows* Server 2019 and will replace the existing drivers."

    Not sure if it has anything to do with the issue, but perhaps this is related? (pure speculation)
     
  16. fenderman

    fenderman Staff Member

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    Great! Dont forget to follow the directions to prevent windows from updating the driver.