Hi,
Hoping someone can help me. I have 2 x DS-2CD2032F-I which were originally running firmware V5.2.5 build 141201. Purchased them 2 years ago from Aliexpress (Chinese hacked to english) and have been running fine since. The other day I had an urgent reason (security related) to update the firmware to at least v5.3 for some extra features and stupidly forgot to permanently change the region on the cameras before trying to upgrade. I tried to upgrade to whatever the latest firmware version is (from the European site) and the camera took the firmware fine (via the web browser), rebooted but then didn't come back on. Since then I've been trying to TFTP all sorts of different firmware versions on, both Chinese and English but to no avail, the TFTP process works fine but the camera doesn't come back on after reboot. The first part of the serial is DS-2CD2032F-I20150320CCCH and the firmware version on the camera that is still working shows as V5.2.5 build 141201. I've contacted the original seller on Aliexpress but they don't seem to think they have the original firmware at hand. Can anyone offer any help as to how I can obtain the correct firmware to get the camera back up and running? Or is it a case of something else has gone wrong and it wont matter which version I try to put on?
Hoping someone can help me. I have 2 x DS-2CD2032F-I which were originally running firmware V5.2.5 build 141201. Purchased them 2 years ago from Aliexpress (Chinese hacked to english) and have been running fine since. The other day I had an urgent reason (security related) to update the firmware to at least v5.3 for some extra features and stupidly forgot to permanently change the region on the cameras before trying to upgrade. I tried to upgrade to whatever the latest firmware version is (from the European site) and the camera took the firmware fine (via the web browser), rebooted but then didn't come back on. Since then I've been trying to TFTP all sorts of different firmware versions on, both Chinese and English but to no avail, the TFTP process works fine but the camera doesn't come back on after reboot. The first part of the serial is DS-2CD2032F-I20150320CCCH and the firmware version on the camera that is still working shows as V5.2.5 build 141201. I've contacted the original seller on Aliexpress but they don't seem to think they have the original firmware at hand. Can anyone offer any help as to how I can obtain the correct firmware to get the camera back up and running? Or is it a case of something else has gone wrong and it wont matter which version I try to put on?