Cam2: No signal

[Mikentosh2017]

I reconnected some Ethernet cables and now the camera fails to connect. I deleted the 1st camera thinking I should set up the camera again. Shouldn’t these port assignments match?

 

[wittaj]

What does the find/insoect pull up?

You shouldn't have to manually change ports and stuff after hitting find/inspect.

 

[Mikentosh2017]

What does the find/insoect pull up?

it doesn’t find the camera.

 

[Mikentosh2017]

Are these settings correct?

 

[wittaj]

The IP and gateway subnet don't match.

Is the camera hooked up and go thru router or is it isolated via dual nic or VLAN?

 

[Mikentosh2017]

The IP and gateway subnet don't match.

Is the camera hooked up and go thru router or is it isolated via dual nic or VLAN?

The camera and PC are connected to the Netgear router which has recently been connected to the Comcast modem/router.
1.173 and .0.1 should match ?!!

Now I’m noticing Type: IPC I think that’s wrong too.

 

[wittaj]

Looks like camera is 192.168.1.xxx but it is saying your LAN is 10.0.0.xxx

Hook the BI computer to the same switch as the camera. It looks like your router isn't routing the 192 x.x.x thru it.

 

[Mikentosh2017]

Looks like camera is 192.168.1.xxx but it is saying your LAN is 10.0.0.xxx

Hook the BI computer to the same switch as the camera. It looks like your router isn't routing the 192 x.x.x thru it.

BI and the camera ARE connected to the Netgear router. So I need to reconfigure the surveillance router ?

 

[wittaj]

How is camera being powered? If not via POE and is being powered by 12vdc then you have two subnets and the router can't route it.

What is IP address of the BI computer and if it is 10.0.0.xxx and you haven't done anything for it to see 192.168.1.xxx then it won't see it.

You probably need to put the camera on the 10.0.0.xxx subnet.

 

[Mikentosh2017]

How is camera being powered?

POE

 

[Mikentosh2017]

What is IP address of the BI computer and if it is 10.0.0.xxx and you haven't done anything for it to see 192.168.1.xxx then it won't see it.

I’ll check the IPs is a few hours. Just to be sure, the camera should be on Static IP, correct?

 

[wittaj]

So is BI computer and camera connected to same POE switch? If not and the only way the camera gets to the BI computer is thru the router then the router is not routing the 192.x.x.x IP and you will then need to make the subnet match

If the computer and camera are connected to the same POE switch and it is an unmanged switch then BI should be able to see it.

 

[wittaj]

Yes you should make the camera a static IP.

 

[Mikentosh2017]

If the computer and camera are connected to the same POE switch and it is an unmanged switch then BI should be able to see it.

Yes, both are connected to the same switch.

 

[wittaj]

Strange. Everything looks correct then.

I guess confirm user and password are correct

 

[Mikentosh2017]

So is BI computer and camera connected to same POE switch? If the computer and camera are connected to the same POE switch and it is an unmanged switch then BI should be able to see it.

I copied the gateway address to the camera’s IP address and I see the BI feed. Thanks for telling me those IPs need to match the static addressing.

 

[wittaj]

Awesome!