Correct firmware upgrade for my cameras

CmdrBond

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I have 4 DS-2CD2132F-IS cameras, I believe that they may be grey imports.

They are currently on

Firmware Version V5.2.5 build 141201
Encoding Version V5.0 build 140714

Their serial numbers (last parts redacted) are:

DS-2CD2132F-IS20150407CCCH510xxxxxx
DS-2CD2132F-IS20150407CCCH510xxxxxx
DS-2CD2132F-IS20150407CCCH510xxxxxx
DS-2CD2132F-IS20150408CCCH510xxxxxx

So what is the correct firmware/upgrade path for these cameras?
 

SouthernYankee

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Why upgrade.
What feature in the upgrade do you need?
What is currently not working on the camera that the upgrade fixes ?
As said a number of times here... If it ain't broke do not fix it.

Upgrading a gray camera is a good way to turn it into a brick.
 

Tazz 316

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CH is China region you would have to upgrade using chinese firmware which would cause you to loose english menus.
 

CmdrBond

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CmdrBond

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As I stated in that thread i have used both IE in compatibility mode, and chrome with the IE Tab extension.

I have no issue viewing the feed from the NVR in the web GUI. Just the cameras are not presenting an image.

Specifically Internet Explorer

Version: 11.523.17134.0
Update Versions: 11.0.1055 (KB4480965)
Product ID: 0150-200000-00003-AA459

and

Chrome Version 71.0.3578.98 (Official Build) (64-bit)

with IE Tab version 12.1.18.1
 
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CmdrBond

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Update - I have a work-around for now...

Chrome and IE only list Webcomponents and Quicktime.

I tried installing Quicktime 7, but that had no effect, it's still showing No Plugin Detected for QT

Firefox ESR 60 also lists VLC and MJPEG - but WC, QT and VLC all say no plugin detected in Firefox ESR with MJPEG showing a black window with a placeholder icon in the top left corner.

So I downloaded Safari 5.1.7 - Safari is no longer supported by Apple for Windows, and is no longer listed on their website, but the download to the exe still works - for those that need it, it can be found here Apple Safari 5

Safari lists the 4 plugins mentioned above.

Webcomponents gives the same blank screen
Quicktime gives No plugin detected
MJPEG gives a blue question mark in the centre of the window

BUT for some reason VLC WORKS - so that's good.

But I'd rather not have to use Safari at all
 

CmdrBond

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BUGGER

Well that was short lived - it sorts out the Live View. But on the image setting page I have no option to choose the plugin. That is obviously defaulting to WebComponents.

So I NEED to get it working.
 

alastairstevenson

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aaronwt

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Why upgrade.
What feature in the upgrade do you need?
What is currently not working on the camera that the upgrade fixes ?
As said a number of times here... If it ain't broke do not fix it.

Upgrading a gray camera is a good way to turn it into a brick.
Yes. I started using Hikvision cameras around four years ago. I've never updated the firmware and I've also never had any issues with them.
 
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