DAHUA no picture

[jland47]

ok i have looked at the cliff notes and I guess I'm not as tech savvy as i thought. I received my dahua cameras and logged in and reset the ip address and I can find it in BI but i have no picture the screen just says no signal. On the browser side when i log in to the web service app the picture screen says "resource is limited open video failed"? I did get the video to show on the web service before posting this but still no picture in BI
any help?

 

[fenderman]

ok i have looked at the cliff notes and I guess I'm not as tech savvy as i thought. I received my dahua cameras and logged in and reset the ip address and I can find it in BI but i have no picture the screen just says no signal. On the browser side when i log in to the web service app the picture screen says "resource is limited open video failed"? I did get the video to show on the web service before posting this but still no picture in BI
any help?

turn off hardware acceleration if you are using h.265 or switch to h.264

 

[jland47]

ok where do i do that?

 

[fenderman]

ok where do i do that?

hardware acceleration is in blue iris...h.265 is in the camera

 

[jland47]

my intel hardware acc. is already on the no option.

 

[fenderman]

my intel hardware acc. is already on the no option.

post the settings both in blue iris video configurations and the cameras video tab.

 

[jland47]

think i did both and still nothing but i also lost my picture on the web service app as well its just a blank screen again

 

[jland47]

any reason the camera would be really warm? the picture on the web service is back now.

 

[fenderman]

any reason the camera would be really warm? the picture on the web service is back now.

What camera is this

 

[jland47]

The dahua network ptz model-dh-sd22204t-gn

 

[fenderman]

The dahua network ptz model-dh-sd22204t-gn

post your cameras video settings

 

[jland47]

This is from the web service

 

[jland47]

do I need to get camera video settings from bi?

 

[fenderman]

do I need to get camera video settings from bi?

yes

 

[jland47]

 

[jland47]

 

[fenderman]

View attachment 28187

use dahua rtsp from the dropdown...or use find inspect..

 

[jland47]

Yes I used the find inspect but, it finds the camera and I select it but no picture still and these are the settings it brings it to.

 

[fenderman]

Yes I used the find inspect but, it finds the camera and I select it but no picture still and these are the settings it brings it to.

did you try dahua rtsp?

 

[TonyR]

+1 to @fenderman 's direction: