Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

I have 9 of these and it looks like Dahua firmware upgrade to V4.001.xxxxxxxx.x.R or later partially kills the zoom function. Instead of being able to partially zoom in and out, now you can only zoom fully out or in.
 
I have 9 of these and it looks like Dahua firmware upgrade to V4.001.xxxxxxxx.x.R or later partially kills the zoom function. Instead of being able to partially zoom in and out, now you can only zoom fully out or in.
I’ve been using these for years without updating. With that change I’ll keep it that way. I don’t want to change what isn’t broken.
 
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I have 9 of these and it looks like Dahua firmware upgrade to V4.001.xxxxxxxx.x.R or later partially kills the zoom function. Instead of being able to partially zoom in and out, now you can only zoom fully out or in.
Try a different web browser (perhaps older, eg. an old version of Pale Moon 32 bit). Are you seeing this behavior in the web interface, blue iris, or a phone app?
 
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I have tried Microsoft Edge, Firefox and Pale Moon on several computers. All exhibit the same, no partial zoom. It is possible to do a partial zoom by going to the NVR's> settings>camera> camera list > click particular camera "webpage"/ log into camera/ Settings/Camera/zoom & focus/.

I wish Dahua would correct this issue in their next update!!!!
 
I have tried Microsoft Edge, Firefox and Pale Moon on several computers. All exhibit the same, no partial zoom. It is possible to do a partial zoom by going to the NVR's> settings>camera> camera list > click particular camera "webpage"/ log into camera/ Settings/Camera/zoom & focus/.

I wish Dahua would correct this issue in their next update!!!!

Have you sent Andy an e-mail and requested his input/involvement?
 
Have you tried using SmartPSS Lite, you can control zoom from it