Help with keeping or returning wrong Hikvision nvr model sent by seller

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denkigroove

n3wb
Oct 7, 2015
6
0
Hello everyone, my first post here. I've been lurking this forum for some time now reading and gaining valuable information from the knowledgeable folks here. So thank you everyone :D

Long story short, I went with a Hikvision setup and ordered the following setup:
1 - Hikvision DS-7608NI-SE/P 4POE
4 - Hikvision Dome DS-2CD3132-I

I received the nvr however realized the seller sent me the wrong model, instead it was a Hikvision DS7608N-E2/8P with firmware v3.2.1_150304

Instead of having to deal with hastles of sending it back (to China), I'm trying to find enough reasons to merit keeping this model. Based on what I researched so far the major differences between the two
(i.e. https://www.ipcamtalk.com/showthread.php/1285-New-range-of-Hikvision-IP-NVR-s)

DS-7608NI-SE/P 4POE
-multi-language
-IR Remote

DS7608N-E2/8P
-chinese market model
-8 POE ports
-higher bandwith capability

Also, the DS7608N-E2/8P has firmware v3.2.1_150304, someone mentioned in another post that this version now has the "Virtual Host" option, can someone reaffirm this?

Can you guys please help with any more advantages/disadvantages of just keeping this model? I am still awaiting a response from the seller, but I wanted to get some advice here as well. Thanks in advance.
 
DS-7608NI-SE/P is old old old. Don't accept it. It won't work with the newer Chinese cameras for starters. Also the 2CD3132-I is not the newer 3-axis model with the better IR but I guess you are stuck with those.

v3.3.2 onwards supports Virtual Host but it's hit or miss. I have one and it doesn't.

It's a hassle sending it back. First see if they will refund some of the money. Not ideal but you have been screwed already.
 
As @Del Boy has said, the ds-7608ni-se/p is an end of life NVR, that said it's still a good model, and slow to receive new updates.

The newer model is the one they have sent you, but is in fact a much cheaper nvr.
The camera's are older models what firmware is on the stickers?
If it's lower than 5.25 your lucky.
 
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@whoslooking is right, still a good model. Negotiate a partial refund.

If below 5.2.5 lucky firmware wise but less lucky model wise? 3-axis mounting is really helpful!
 
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Thanks for the quick responses guys.

Yes, I understand the DS-7608NI-SE/P is an older model, but I chose it due to it's popularity and reliability as a good model. I only paid a decent (I hope) $200 for it.

As for the the domes (2cd3132-i), I got the set from another seller who will be shipping it in a couple of days, so should I have them update or confirm (and update if necessary) the firmware is version 5.25?


UPDATE:
I took the nvr (DS7608N-E2/8P) and booted it up and found it is using a different firmware version 3.0.10_141126, however the box label indicated the higher 3.2.1 version. So I guess my next option is to just update the firmware to a newer version but I will check with the seller first. Is 3.2.1 the most stable for now?

 
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Oh... misread that. You got the DS-7608NI-E2/8P ? Good result! Update it to v3.3.4 before the cameras arrive.

Do not touch the firmware on the cameras when they arrive. Just plug them into the NVR and make a cup of tea. Once you've finished your tea you will be ready to setup motion/e-mails etc.
 
Del Boy said:
Oh... misread that. You got the DS-7608NI-E2/8P ? Good result! Update it to v3.3.4 before the cameras arrive.

Do not touch the firmware on the cameras when they arrive. Just plug them into the NVR and make a cup of tea. Once you've finished your tea you will be ready to setup motion/e-mails etc.
Click to expand...

Hey Del Boy, the seller mistakenly sent me the DS7608N-E2/8P China market model (not the DS-7608NI-E2/8P as you stated which are only different by the English correct)? So I should be good to just update the firmware from v3.0.10 to v3.3.4 right?

Also, would I run into the issue of the box reverting to Chinese language (if I read correctly some users experience) once I restart the unit after the update? Thanks.
 
I received the nvr however realized the seller sent me the wrong model, instead it was a Hikvision DS7608N-E2/8P with firmware v3.2.1_150304
Click to expand...
You got a much better model than what you ordered. And a good price.
There is a fair chance that the v3.0.10 firmware installed, as opposed to what's on the label, is seller-installed to work better with other-region cameras.
In my view, it will be much better to check it all out without making any changes. There is a good chance it will all work absolutely fine, with no requirement to update.
 
Sorry... was having a moment on this thread.

DS-7608N-E2/8P. I have re-read now. Leave it on v3.0.10, it's a stable version and most likely to work with your 3132 cameras.
 
Sweeeeet! That is a big relief to hear. I appreciate all of the advice from you guys!

By the way, thanks Del Boy, now you got me itching to upgrade my cameras! :laugh: I guess I can always pass these on to my bro-n-law who is also looking for a similar setup. Haha!
 
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