alastairstevenson
Staff member
Was the NVR purchased from a Hikvision 'authorised dealer'?I then tried it with the NVR but it refused it.
If so - you could try requesting a reset code from their tech support.
Check out the 'forgot password' link when SADP shows the NVR details : SADP Tool
If that isn't possible - using the Hikvision tftp updater to re-apply the same or similar version of firmware will reset the NVR to default settings.
The tool and instructions here : TFTPServ
A selection of firmware here (though your quoted version isn't listed) :
http://www.hikvisioneurope.com/portal/index.php?dir=portal/Technical Materials/02 NVR/00 Product Firmware/07 E-series/[7600NI-E1(E2) 7700NI-E4]