Hikvision DDNS Remote Access Setup - How to Enable DDNS?

fishcakes

Young grasshopper
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I'm trying to setup a Hikvision NVR for remote access viewing.

However everytime I try to enable DDNS I get the error message:
"Communication to server failed"

Status is greyed out and reads:
DDNS is not enabled

ddns enable.jpg
(See attached screenshot for reference)

I only have 1 LAN cable from my router plugged into the NVR's LAN port.

Is this something to do with my "Device Domain" being wrong?

How do I enable DDNS??
 

fishcakes

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Haha... Ok got it working now...

Really unlucky.

Had a random number like c123d45b4
- 9 characters long and wouldn't communicate
- guess someone already selected that random Device Domain!!!

So changed it to another random longer one.

Probability of that randomness...
 

RyanODan

IPCT Vendor
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Communication to server failed doesn't mean the domain was taken but usually is either a firmware problem (resolved by factory defaulting the NVR), a DNS problem (should be set to 8.8.8.8 or 8.8.4.4), or the Locality is set wrong or not set at all.

Glad to hear you got it working though.
 
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