Hikvision DVR Bootloop after switched off

[alastairstevenson]

I have now disconnected the dvr and connected it directly to the router via ethernet

That's good.
Best also to connect the PC to the router as well, instead of WiFi.
But if you don't have a cable - try the WiFi, it may work OK.

 

[Anj]

Iv ran ipconfig in the CMD prompt and got my local ip address

 

[Anj]

Just on the router log in page!

 

[alastairstevenson]

OK, so your LAN is on the 192.168.0.x IP address range.
Try setting the DVR using SADP to 192.168.0.200
Then in the IE11 browser address bar on the laptop try
http://192.168.0.200

 

[alastairstevenson]

I think you're going to get to the DVR web GUI, log in and confirm it's status.
I'm signing off for the night.
Bye for now.

 

[Anj]

When I put that ip address in the web browser it doesn't take me there, iv saved the correct ip in Sadp do I need to enable DHCP? Thanks

 

[Anj]

The ip address in Sadp definitely matches what I'm typing into Internet explorer

 

[Anj]

no worries, il stay up till 12! iv got some really rough neighbours and i need to surveillance my property 24/7!!!
thank you for your service today absolute AAAA+++!! il keep trying , might try another similar ip with different end digits.

Thanks

 

[alastairstevenson]

The http port in sap has a weird value.
It would normally be 80
Either try
http://192.168.0.200:20480
Our put the port back to 80 and use the address without the colon suffix

 

[Anj]

Right I think we nearly there but it's saying the remote device is not accepting this connection. Might be time to call it a night! I was up till 2am yesterday trying to sort this out!

 

[Anj]

would connecting the laptop via Ethernet to the router help? if so il try get another ethernet cable tommorow.

Thanks

 

[Anj]

Hello I believe my port 80 is blocked which osis why I cannot log into the Dvr?

 

[Anj]

just tried this but still no luck

 

[alastairstevenson]

Port 80 will not be blocked on your LAN.
You are accessing the DVR locally, not via the internet.

 

[alastairstevenson]

Did you put the port back to 80 ?

 

[Anj]

Thanks for replying! I was beginning to lose all hope! I have pinged the address in the CMD and it pings back, when I disconnect the ethernet the ping fails, so it's definitely the correct ip address on the Dvr, I have enabled all active x controls in the Internet explorer, I have disabled firewall. But I still cannot connect!

 

[Anj]

there are 2 ports showing in Sadp one is port 8000 and the other is HTTP Port 80, not figured out what to do with these yet, do i change these values?
the address im accessing is https://192.168.0.200:80/

 

[alastairstevenson]

there are 2 ports showing in Sadp one is port 8000 and the other is HTTP Port 80, not figured out what to do with these yet, do i change these values?

Those ports are correct, they do not need to be changed.
If the DVR is now performing correctly, after the firmware update, it should be possible to access it using the browser at this address :
http://192.168.0.200
It is possible that, despite it appearing normal in SADP, and the ping to it's address being successful, that it is still not running correctly.

the address im accessing is https://192.168.0.200:80/

You will get no response at this address as you have used https: instead of http:

 

[Anj]

Thanks for the information, iv tried it but it's saying remote device or resource won't accept the connection, is it time to accept defeat?? My neighbour got burgled 2 hours ago and my cameras cover my property's and hers, but unfortunately my cctv is off so nothing got captured. It's just over a year old my machine, I just don't understand my switching it off from the mains how it turned into a boot loop issue

 

[Anj]

Are there any other options to revive it?