How to upload videos from Annke AC500 camera to FTP server?

Jan 24, 2025
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Hello,

I set up an Annke AC500 camera to upload video footages to an FTP server as soon as a human presence is detected. Problem is the camera only uploads series of individual photos to the FTP server... The drop-down menu only shows "Format: JPEG", which I find odd... Has someone had the same problem? I reviewed thoroughly the settings of the cam, but I really don't know what I'm missing... If you have any clue, please let me know!

Thank you.
 

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Sure, here you go. Thank you.
I wonder what the "Video Tampering" tab does. I placed a cloth in front of the camera to see if it was detected as a tempering attempt, but it had no effect... Maybe it detects when the camera itself is unscrewed and opened... Dunno...
 

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I wonder what the "Video Tampering" tab does. I placed a cloth in front of the camera to see if it was detected as a tempering attempt, but it had no effect...

I think "Video Tampering" detects if the camera is physically moved/shifted... some cameras have another event "Sudden Scene Change" that would detect something like placing a cloth in front of the camera.
 
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Interesting even with the correct options set still not uploaded any events? Maybe try to change today's event type to full time recording and check if you get full time recorded footage sent to ftp?
 
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Interesting even with the correct options set still not uploaded any events?

I took a look at the uploaded screenshots and thought the same... it seems like everything is set correctly...

Just to confirm, there is no NVR involved?

Also, do you happen to have a memory card in the camera?
 
Also, do you happen to have a memory card in the camera?

OK, I see from the storage acreenshot you do not have a memory card installed.

I never used FTP from my cameras before, but I see this older picture on google:

Screenshot 2025-01-24 173551.png

It has "Upload Type" for the "Upload Picture" checkbox... I wonder if that checkbox toggles between uploading videos OR pictures? Could you try unchecking it to see what happens?