I can not open the storage tab (any tab, only version) in the web configurator.

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Hello everyone,

I have a Little problem, one of my cameras don`t record, I pull up the micro sd and delete the folders, but I read I have to connect via web to format the micro sd.

Ok, I connect via ip config tool and in the web configurator I only can see the camera, but the tabs of configuration does not open, only opens the version info.

Any solution?

I attach a image. 1600685317724.png
 

SouthernYankee

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The SD card may be bad. Most of my good SD cards last about a year in the Houston Texas heat. The cheap SD cards sometimes last less than 3 months.

The software on that camera is very old. What make and model camera.
 
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The SD card may be bad. Most of my good SD cards last about a year in the Houston Texas heat. The cheap SD cards sometimes last less than 3 months.

The software on that camera is very old. What make and model camera.
I will try with another micro sd.
 

SouthernYankee

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Your software is very old. You may be running into web browser security issues.
On a dahua camera it is normal to have the model number on the version tab.
Where did you buy the camera, if it is a Chinese hack camera, you may be out of luck.

Try using the Dahua config tool to access the camera .
 
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Your software is very old. You may be running into web browser security issues.
On a dahua camera it is normal to have the model number on the version tab.
Where did you buy the camera, if it is a Chinese hack camera, you may be out of luck.

Try using the Dahua config tool to access the camera .
I will try this tool and say to you.

The camera come from a tecnician... I do not Knowles where he buy it.
 
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I think that is how he got to that point. And I bet a China Hack Cam like you suggested.

Buy from ANDY for the WIN.....;).
I Installed the dahua config tool, but there's no way to acces to the storage control, seems it's only possible by the web configurator isn't?
 
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I installed smartpss and one camera recognizes hdd disk, but the other one not. That's the same problem. I format the sdd to exFat
 
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