i cant seem to log in to my ip camera

Apr 9, 2022
25
6
Bulgaria
i cant log in the web interface neither use the config app that came in the disk with the camera
my camera is a Dahua IPC-HF4431T-ASE-0360B
my NVR is hikvision HWN-4108MH
and my PoE switch is cudy FS1010PG
 
  • Set PC's NIC to static LAN IP of 192.168.1.22, subnet mask of 255.255.255.0
  • Plug PC into the POE switch
  • Plug camera into the POE switch
  • Wait 1 minute
  • Open browser on PC to 192.168.1.108, cam's webGUI should appear.
NOTES:
  • You may have to use IE11 or Palemoon 32 bit browser.
  • If no joy, consider hard reset of cam (reset button under the door for SD card storage).
 
How to change your IP address on Windows 10
  1. Click Start > Settings > Network & Internet.
  2. Under your local area connection, click Properties.
  3. Under IP assignment, click Edit.
  4. Choose Manual, toggle on IPv4, and enter the IP address. Then click Save.
More:
Change TCP/IP settings
 
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  • Set PC's NIC to static LAN IP of 192.168.1.22, subnet mask of 255.255.255.0
  • Plug PC into the POE switch
  • Plug camera into the POE switch
  • Wait 1 minute
  • Open browser on PC to 192.168.1.108, cam's webGUI should appear.
NOTES:
  • You may have to use IE11 or Palemoon 32 bit browser.
  • If no joy, consider hard reset of cam (reset button under the door for SD card storage).
it doesnt work after i did everything you said
 
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The following refers to dahua NVR's... but much applies to others as well
 
i just did another factory reset on the cam it worked but only with the ip you gave me why i cant connect to the site with my normal ip?
Great!
Now set your PC back how it was (likely DHCP, not static) and follow the instructions in the link provided above by @SpacemanSpiff ! :cool:
 
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Great!
Now set your PC back how it was (likely DHCP, not static) and follow the instructions in the link provided above by @SpacemanSpiff ! :cool:
when i change back to my normal ip i sitll cant connect to the camera and the camera doesnt connect to my HIKVISION NVR without me changing its ip to the 1 you said but with that ip it doesnt have internet and i cant use the hik-connect app
 
when i change back to my normal ip i sitll cant connect to the camera and the camera doesnt connect to my HIKVISION NVR without me changing its ip to the 1 you said but with that ip it doesnt have internet and i cant use the hik-connect app
my final goal is to be able to use the hik-connect app becouse the camera is going to be in a different house thats in a different city and whats the point in being able to see the camera only localy (i dont have a pc there yet)
 
Set up the cam and the NVR's LAN with a unique, static IP in the same subnet as the router's LAN but outside of the router's DHCP pool..
 
Set up the cam and the NVR's LAN with a unique, static IP in the same subnet as the router's LAN but outside of the router's DHCP pool..
i am not sure i know how to do this can you explain how?
and what are the ranges for a unique ip that is in the same subnet as the nvr
 
i am not sure i know how to do this can you explain how?
and what are the ranges for a unique ip that is in the same subnet as the nvr
if making a static ip is through my router settings then thats kinda impossible i cant connect to my router web GUI i dont know why i thinks its my ISP that doesnt let me
 
if making a static ip is through my router settings then thats kinda impossible i cant connect to my router web GUI i dont know why i thinks its my ISP that doesnt let me

Re-read the post from @TonyR, below. I've highlighted some relevant content in bold to assist

Set up the cam and the NVR's LAN with a unique, static IP in the same subnet as the router's LAN but outside of the router's DHCP pool..
 
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if making a static ip is through my router settings then thats kinda impossible i cant connect to my router web GUI i dont know why i thinks its my ISP that doesnt let me
No, a static IP is set individually in the PC and in the camera.
Using the mouse and the monitor connected to the NVR, go into the NVR's "network" settings and tell us if the NVR is set for DHCP/auto or static IP and what the LAN, subnet mask and gateway IP's are..... It's OK they're private, not public, we all have those: my Blue Iris server is 192.168.200.250, my router's LAN is 192.168.200.1.
 
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No, a static IP is set individually in the PC and in the camera.
Using the mouse and the monitor connected to the NVR, go into the NVR's "network" settings and tell us if the NVR is set for DHCP/auto or static IP and what the LAN, subnet mask and gateway IP's are..... It's OK they're private, not public, we all have those: my Blue Iris server is 192.168.200.250, my router's LAN is 192.168.200.1.
IMG_20230829_094135.jpg
 
The NVR currently is set to DHCP, meaning the router assigns it an IP and it has assigned 192.168.100.4 to the NVR's LAN.
The router's DHCP pool is likely from 192.168.100.2 to 192.168.100.199, meaning you can probably use 192.168.100.200 to 192.168.100.254 for your use.

Ideally, you'd want to log into the router's LAN/gateway IP at 192.168.100.1 and reserve IP's for your use BUT you said your ISP has "locked down" your router. We'll gamble that you can use from 192.168.100.200 to 192.168.100.254.

Slide the "DHCP/IPv4" switch to the left, setting it to "Manual" or "Static".
For IP address (the NVR's LAN , the first entry), enter 192.168.100.200
For subnet mask, enter 255.255.255.0
For Gateway and Preferred DNS server, enter 192.168.100.1
Double-check all IP entries.
If correct, click on "Apply" button.

Go back to my previous instruction how to give your PC a static IP in the same subnet as the cam's default IP; set PC to 192.168.1.22, subnet mask of 255.255.255.0 and log into cam's webGUI at 192.168.1.108 (assuming it has been hard reset to defaults).

Go to cam's "network" / "TCP/IP" settings and change the static IP to 192.168.100.201, subnet mask to 255.255.255.0, gateway to 192.168.100.1, preferred DNS to 192.168.100.1; check all entries and if correct, click on "Save" or "Apply."

Now the cam and the NVR's LAN are in the same subnet as your router, 192.168.100.XXX; the router is 192.168.100.1, the NVR is at 192.168.100.200 and the cam is at 192.168.100.201.

Change your PC's NIC to either DHCP so it will receive an IP of 192.168.100.XXX from your router or better IMO, assign it a static IP of 192.168.100.222, subnet mask of 255.255.255.0, gateway and preferred DNS of 192.168.100.1.

Now the PC should be able to log into the cam using the cam's newly assigned static IP of 192.168.100.201.
 
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Ideally, you'd want to log into the router's LAN/gateway IP at 192.168.100.1 and reserve IP's for your use BUT you said your ISP has "locked down" your router.
i belive thats the case but like 1year ago i was able to log in the web gui but i didnt know the password tried like 10 different passwords from different sites and for some reason i was not able to log in to the web GUI anymore thats the case for 1 of my friends we are on the same ISP
Now the PC should be able to log into the cam using the cam's newly assigned static IP of 192.168.100.201.
yes it was able to connect thnx for the help but i have 2 more questions when i move the NVR to the house that its gonna be pernamently will it need to be assigned a different ip?
in the other house i have 3 more cameras 1 is on robicam and the 2 other are on some random brand my dad bought them becouse they were cheap and we needed some cameras becouse we are not everyday there they are wifi cameras and they support ONVIF will they be just discovered by the NVR?
 
but i have 2 more questions when i move the NVR to the house that its gonna be pernamently will it need to be assigned a different ip?
It depends on the subnet of the router at the new location; if the new gateway IP is the same as your gateway IP now then it may likely work OK.