you bet. contact one of our agents with your direct mailing address and we can give you a quote. Shoot us an email or give us a callSean Nelson can you post to australia mate?
I just read in the thread for the LTS version of this there's a new firmware for the European model so hopefully it isn't abandoned quite yet. The new firmware was uploaded to hik servers on 6/30.Yes, it still announces the subscriber not available message. And sadly we're still unable to turn off the IR. I'm worried HV has abandoned this product.
That is good to hear, I will have to pick one of these up to try. Thanks for the info.Well I went ahead and tried the FW on the HV Europe site, "upgrading" from V.1.4.62 Build 171218 to V.1.4.62 Build 180515. By mistake I loaded the 6403 FW first. It worked but then I load the 6003 FW as I think that's what the Nelly NSC-DB1 really is. I'm not sure what the differences are between the two models but both FW seemed identical in operation. The process did take the doorbell offline in the GV app so I had to redo the on-boarding process (which isn't too terribly difficult).
The subscriber is no longer available message is gone. I think the volumes are a bit improved. Still no way to turn off IR, but will see if it improved IR switch over so hopefully it will see my ambient lighting as sufficient. Though disabling IR altogether is what is needed.
So I just installed mine and got it up and working... almost...
It works pretty well, but when I go to view the live video on a phone or browser: the door bell chimes eventually and I think the door bell reboots.
When I installed it: I saw the voltage being around 15.5 VAC on the terminals on the DB1. I saw someone say it need to be at least 16. Maybe when it goes under load it is rebooting. My 15.5 was probably before it was on....
Where is the input voltages speced out? I might want to put a second one on my other door and I believe they share the same transformer. Want to make sure I put a beefy one in there but nothing too potent..