Its the same thing, I wsas able to download and login using EZ VIZ credentials like you said, it was already on mechanical chime option.I tried changing it to back and again it wont work.
BTW who is the publisher of the Guarding Vision app?
I already have tried removing / deleting and resetting the DB1 and adding it again, what could be the issue???
The chime works on shorting the wires directly
After launching the EZVIZ app on Android or on Windows 10, I'm seeing an issue trying to view any recordings by the camera. I would keep getting an "operation failed" message.
In my environment, I have a firewall that is validating the SSL certificates for any sites visited on the internet and I discovered that there were two issues that were preventing connection to the cloud server.
Through packet captures, I found that the application was connecting to 52.72.248.169 right after connecting to the site apiius.ezvizlife.com (52.70.201.6 and 54.209.237.107)
1) the SSL protocol being used by 52.72.248.169 is SSL v3 which is blocked by default due to being an outdated protocol.
2) the certificate being used by 52.72.248.169 has expired. The certificate is a wildcard certificate for *.ezvizlife.com and expired on 19-06-17 01:25:05 (UTC). The serial number of this certificate is 00ec74493432526c980000000050dce249 with the following subject: CN=*.ezvizlife.com, C=CN, ST=Zhejiang, L=Hangzhou, O=Hangzhou Hikvision Digital Technology Co.,Ltd.
On my firewall, I'm not sure what the fqdn of the site is that the application is trying to connect. All I can see is that it's trying to reach the *.ezvizlife.com certificate using the SSL application on port 6500.
Here's a screenshot of the firewall log.
[ATTACH type="full"]68798[/ATTACH]
Yeah, now I’m puzzled too. Could you check if there is anything moving ir buzzing at all in yh chime while pressing th DB1? You do get notifications when the db is pressed? And the outside chime in the db1 is working as well. So it is not the pressbutten itself?Its the same thing, I wsas able to download and login using EZ VIZ credentials like you said, it was already on mechanical chime option.I tried changing it to back and again it wont work.
BTW who is the publisher of the Guarding Vision app?
I already have tried removing / deleting and resetting the DB1 and adding it again, what could be the issue???
The chime works on shorting the wires directly
Thanks for the reply. I'm using the same settings as you, so i guess that's not it. Very strange.
Ok, I'll give that a shot and see if the clips have interruptions. Thanks for the reply.
So the button works. Do you see or hear anything when you open the chime pressing the button? There are other people here who can advice you on FW change.
What firmware version are you running? You updated EZVIZ right? You did not switch to another brand, correct? We have a list of firmwares in our 101
I am from the US so your transformer I am not familiar with, but we have several EU owners here who could help. I assume you checked voltages at your Doorbell since you said you are not getting anymore lights on the Doorbell to make sure you still have power, if not I would check that...
Dumb question but you don't have any power settings that turn off your Network Card or MAC after a hour do you? I am not familiar with MACs, but I do make sure my PC power settings don't sleep, except for my Monitor. Do you have another MAC, PC or Tablet to try VLC? Just want to eliminate those as any cause.
I think a lot of it has to do with the iVMS-4200 software I'm using, especially since VLC looks pretty smooth, even after letting it go for after an hour. I guess the alternative is trying another ip cam viewer out there. I'm sure this is a simple issue, I just can't figure it out What still confuses me is how playback looks smooth...never any buffering.....strange.Resolved. Took out the power kit as I presumed this was required. Fitted bell wires directly to transformer and it kicked back in to life
All up and running now, time to add to NVR etc Glad you are back up.Resolved. Took out the power kit as I presumed this was required. Fitted bell wires directly to transformer and it kicked back in to life
I think if you just keep trying different things like you are doing you will run across the fix. It's all about a matter of elimination in troubleshooting. I have learned to take notes, it is easy to forget after awhile what worked and what didn't. This Forum is a good way to go back and reread messages/notes. This is how we help most here, I usually search their messages and see what all they have tried to solve their issues in order to help them further. What still gets me is remembering what brand hardware everyone has and which firmware. This helps us a lot. That is why you will see a lot of us list ours in our signatures. Another big help is where someone is from, EU has much different power which opens a whole different can of worms, or should I say electric eels?Never a dumb question, yes, the MAC has the ability, but I don't use it (nor anything like that for a Network card). I do have another computer I can try to use with VLC, not sure why it stops after a while (iMVS-42000 never stops when in live view). Yes, the transformer was old, so it was probably time to replace it anyways. I appreciate you still trying to help out
