Newbie from PA w/questions

[Sleepwalker6507]

I hope that I can explain this clearly.

I downloaded BI 4.6.3.0 w64, trial version, on my laptop HP Windows 10 X64 to play and learn it before deciding if I wanted to purchase it.

I decided to purchase it and download it, same exact version, on an old desktop I have that has Windows Vista x32 installed.

The software works great and I am happy, will be even more happy when I get all of the ethernet cabling ran, right now everything is on WiFi, anyway, the issue I have on the old desktop is that I DO NOT see the IR, TALK, and LISTEN buttons to the right of the Preset and Patrol buttons on the individual camera window, on any of the 3 camera's I have set up.

When I do replay a clip audio is recorded.

It shouldn't be that great of a deal because it will be going in the basement and will not have the need to hit the talk button to talk to whomever is at the camera, or even to listen, it just irritates my OCD a little bit that it is not the same on both devices even though the settings on the Audio tab are the same on both the trial and purchased software.

Yes, I have external speakers plugged in and are in working order.

Any suggestions?

 

[fenderman]

I hope that I can explain this clearly.

I downloaded BI 4.6.3.0 w64, trial version, on my laptop HP Windows 10 X64 to play and learn it before deciding if I wanted to purchase it.

I decided to purchase it and download it, same exact version, on an old desktop I have that has Windows Vista x32 installed.

The software works great and I am happy, will be even more happy when I get all of the ethernet cabling ran, right now everything is on WiFi, anyway, the issue I have on the old desktop is that I DO NOT see the IR, TALK, and LISTEN buttons to the right of the Preset and Patrol buttons on the individual camera window, on any of the 3 camera's I have set up.

When I do replay a clip audio is recorded.

It shouldn't be that great of a deal because it will be going in the basement and will not have the need to hit the talk button to talk to whomever is at the camera, or even to listen, it just irritates my OCD a little bit that it is not the same on both devices even though the settings on the Audio tab are the same on both the trial and purchased software.

Yes, I have external speakers plugged in and are in working order.

Any suggestions?

you must enable the ptz tab to get ir/on off...
when you say you dont see them, do you actually not see them or are they grayed out..

 

[Sleepwalker6507]

The first is the Registered on Vista x32 and the second is the Trial on Win 10 x64.

 

[mat200]

I hope that I can explain this clearly.

I downloaded BI 4.6.3.0 w64, trial version, on my laptop HP Windows 10 X64 to play and learn it before deciding if I wanted to purchase it.

I decided to purchase it and download it, same exact version, on an old desktop I have that has Windows Vista x32 installed.

The software works great and I am happy, will be even more happy when I get all of the ethernet cabling ran, right now everything is on WiFi, anyway, the issue I have on the old desktop is that I DO NOT see the IR, TALK, and LISTEN buttons to the right of the Preset and Patrol buttons on the individual camera window, on any of the 3 camera's I have set up.

When I do replay a clip audio is recorded.

It shouldn't be that great of a deal because it will be going in the basement and will not have the need to hit the talk button to talk to whomever is at the camera, or even to listen, it just irritates my OCD a little bit that it is not the same on both devices even though the settings on the Audio tab are the same on both the trial and purchased software.

Yes, I have external speakers plugged in and are in working order.

Any suggestions?

Welcome Sleepwalker6507,

Good to see you join us.

In case you're interested in reading more topics here, a couple of has have organized some notes:

Please check out @giomania 's notes:
Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)

I have also made notes which are a summary of a lot of the reading I've been doing here,:
Looking for some advice and direction!

Have fun joining us here.

 

[fenderman]

The first is the Registered on Vista x32 and the second is the Trial on Win 10 x64.
View attachment 22800 View attachment 22801

that is not normal...backup settings, uninstall and reinstall..

 

[Sleepwalker6507]

Updated to the new release 4.6.4.4, exported the settings,uninstalled and reinstalled. same issue, no IR, Talk, Listen or Volumn buttons.

 

[looney2ns]

Updated to the new release 4.6.4.4, exported the settings,uninstalled and reinstalled. same issue, no IR, Talk, Listen or Volumn buttons.

Vista as an operating system is well, weird with some things it does.